Defines and implements the e-business and innovation strategy with Head of Alternate
Channels for Retail Banking Group.
Introduce Cost effective and innovative payment models to generate more revenue for the bank.
Oversees and manages the electronic payment gateways across the bank.
Defines and implements branch automation strategy to migrate more branch functions onto alternate channels
Leads innovation of website, MOL and Mobile banking including development as a sales channel.
Drives development and management of MOL and Mobile Banking platform
Drives alternate channel penetration, usage and transaction migration to increase profitability through all segments of Retail banking.
Drives Social Media channels usage and cross sell opportunity.
Drives Innovation on all alternate Channels.
Key Result Areas
A - Drives development and management of MOL
B - Drives development and management of Mobile Banking platform
C - Leads innovation of website including development as a sales channel and guides social media efforts
Knowledge, Skills and Experience
8+ years of related banking and finance experience with superior knowledge of applications and technology
Preferable experience in e-business (online / mobile / self service space)
Sep 26, 2019