Toyota Store Advisor Toyota Dubai UAE
Al Futtaim Group
Dubai United Arab Emirates
6d ago
source : HireeJobsGulf

Toyota Store Advisor AlFuttaim Motors is embarking on an innovative and exciting venture of introducing a concept store in the UAE for its flagship brand Toyota A concept that creates a transformative seamless retail experience that puts the customers both new and existing in complete control of the way they want to explore choose create test and buy a Toyota We are looking for customer centric retail oriented candidates that have a passion to work in a sales and customer service environment in the Toyota brand The store advisor will be responsible to create an outstanding experience supporting the customer to explore the brand while acting as the one point of contact during their journey The right candidate will be driven by her his passion and obsession for the customer automobiles and the brand which will translate to the innovative and disruptive thinking and ideas that the candidate brings to the table Job Purpose To provide an outstanding customer experience while achieving sales and service targets with retained gross margins on volume and maximize the uptake of Finance and Insurance products trade ins and accessory sales while maintaining expected standards on CSV NPS throughout the customer journey Key Responsibilities Providing a seamless excellent customer experience along with full guidance given to every and each customer to meet their needs and to ensure they are fully empowered to make the right choice Achieve customer service standards and create the right environment for the customerAchieve monthly unit sales and service targets by taking the customer through the Mall Customer Journey Achieve monthly Finance Insurance product sales targetExcellent understanding of the sales systems Good knowledge of digital platforms and confident in the use of all digital devices enabling support to customers during their mall experience Achieve the set Tradeins and dealer installed options DIO Accessories sales targets Ensure capture of customer data Conversion from Web Walk to be at 25

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