The role of the Event Operations department is to manage the seamless operations across the event delivery of Expo 2020.
Event Operations includes the following service areas : Catering, Cleaning and Waste Management, Logistics, Transport Traffic and Parking, Site Management, Accreditation, Guest Services and Venue Operations.
The purpose of the role of the Senior Manager Venue Management (Zone Operations) is to lead on all operational planning and delivery of the venue operations function across the Expo 2020 Site.
As well as leading the planning across all Zones and Venues, the role holder will also take on a supporting role to the Acting Head of Venue Operations.
The main responsibilities of this role will include :
Organise and lead the operational planning approach for the Venue Operations function and wider Event Operations department ensuring that internal stakeholders are aligned and consistent in their Site, Zonal and Venue planning;
Work with the Overlay and Real Estate and Delivery teams to influence operational planning of the Expo 2020 designs;
Support where necessary the requirements of key external partners e.g. Dubai Police and commercial partners;
Input relevant sections to the Participant Guidelines in conjunction with other Functional Areas, and ensure a collaborative approach;
Ensure seamless transition from the planning period to event delivery;
Transition from an operational planning role into a key operational event time delivery role;
Support the Head of Venue Operations with in-event planning over the 6month event duration;
7+ years in a role specializing in Venue Operations;
A Bachelors Degree;
Large scale events background helpful;
Strong experience in working with senior multi agency partners and stakeholders with an ability to engage, influence and build a network;
Programme / project manager experience supporting large complex projects;
Knowledge across all key event management operations;