Director- Process Design and Capability Building
Careem
Dubai, United Arab Emirates
منذ 12 ساعات

This role is accountable for Design & Deployment of Operations Capability Building Programs and Kaizen Promotion Office.

KEY ACCOUNTABILITIES

Key job requirements of a successful Director Kaizen Promotion Office & Capability Building :

People

  • Effectively collaborates cross-functionally across the organizations functions and verticals
  • Uses continuous coaching and dialogue to empower people to solve their own problems
  • Builds future operations leaders
  • Supports organizational learning
  • Purpose

  • Works with teams to create and deliver value at the lowest possible total cost
  • Creates flow through entire value stream through cross-functional collaboration
  • Develops a problem-solving culture where problems are made visible and fixed at the root cause
  • Engages in relentless pursuit of continuous improvement (seeks perfection)
  • Focuses on immediate actions and waste reduction
  • Creates learning organization
  • Process

  • Understands how to recognize and articulate the implications of change or actions throughout the entire value stream (wing-to-wing systems impact)
  • Goes frequently to Gemba / the work site to understand and solve problems where they live, with the people who live with the problems every day
  • Understands not to be complacent with the current process
  • Practices and teaches fundamental problem solving (PDCA) to find problems, define them, fix them and keep them from coming back
  • Supports and leverages process for sharing best practices
  • Develop and implement cost improvement projects through operational efficiencies
  • Develop policies and define the standards for group operations excellence
  • Support the execution of improvement projects by promoting use of proven tools and approaches to achieve operations excellence
  • Ensure sufficient focus on sustainability of improvements through designing and deployment of capability building programs.
  • QUALIFICATIONS AND EXPERIENCE

  • 10+ years experience with Lean and / or Six Sigma Coaching and Deployment : ideally experience both working in a world-class organization and some experience building an organization in a division or start-up company
  • Fluent in Lean fundamentals : (e.g.) Lean Principles, Lean Leadership, Lean Tools, Kaizen and Hoshin-Kanri (Deployment Planning)
  • Fluent in Six Sigma Methodology
  • Green or Brown Field Start up experience a plus (must be comfortable dealing with ambiguity, creating structure and working in an fast-paced ever changing environment
  • At least 5 years of leadership experience
  • BS / BE / B-Tech degree or better (Engineering, applied Statistics, etc. preferred)
  • MBA in Operations Management
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