Salesforce Developer, Technology & Innovation, Abu Dhabi
What are we trying to do?
This role forms a major part of the Digital transformation and customer experience agenda across our Technology& Innovation business that will enhance our guest offering the most exciting best in class digital tools to our customers worldwide.
What do we need help with?
This role forms a major part of the Digital transformation and customer experience journey that will enhance our guest experience and breed the best in class digital offering to our customers worldwide.
A big part of this journey is delivered through Salesforce and it needs a high level of technical Salesforce Development to take the tools to the next level.
What you will do?
Take business requirements and applies the iterative agile development process in order to rapidly create functional prototypes and release the final product.
Performs hands-on development, including declarative customization, Lightning actions, Aura components and Lightning Web Components.
Participates in the full application lifecycle, from development and testing to deployment and support.
Assists with the management of the Dev, QA and Production environments.
Assists with the management of formal releases.
Maintains and enhances the existing custom applications.
Ensures the use and flow of the application code is accurate and well documented.
Contributes to the architecture principles, design standards, and the use of best practices for Salesforce Development.
Completes application Development by coordinating requirements, schedules, and contributing to team meetings.
What you’ll need to know?
To be successful in this role you need to be a collaborative and agile thinker that challenges the norm and pushes technical boundaries.
Ideally an established Salesforce technical expert that can progress support the longer term vision of the tools.
Required capabilities : Education and expertise
Education and expertise
Degree qualified in a Computer Science or Business discipline would be an advantage but not essential
Expert knowledge in Sales Cloud, Service Cloud (not essential) and Salesforce Community
Advanced knowledge and experience of building and testing Lightning Components
Experience migrating from Classic to Lightning Salesforce UI
Able to develop pages using Aura components, Lightning Web Components and Salesforce Lightning Design System (HIGH)
Experience in working with AGILE and SCRUM
Expert knowledge around configuration, integration, and customization (Apex, Triggers, Batch Apex, SOQL, SOSL, consuming and providing REST / SOAP API, WSDL, Force.com Migration Tool)
Declarative customization including the creation of Custom objects, Flow, Process Builder, Approval Processes, Validation Rules, Workflow rules, Reports and Dashboards
Understanding of best practices for integration with Salesforce, and in-house systems
Strong knowledge & experience in using code repositories & code deployment tools
Knowledge of the airline / aviation / travel industries would be ideal but not essential
Solid track record in delivering Salesforce solutions to impacted business areas in a consultative and user centric mindset.
Preferred Capabilities :
Knowledge of creating Salesforce solutions within an airline or within the aviation industry.
A Strong familiarity with Aura components programming model.
Familiarity of the Aura open source framework.
SFDC Certified Developer (Platform Developer I and Platform Developer II)
Who you are?
Positive, collaborative, and solution oriented attitude
Self-driven high performer
Ability to review, debug and provide feedback on development work completed by others
Strong process oriented approach to work and excellent attention to detail
Excellent written and verbal skills with people at all levels across the organization in English
Solid verbal, written, presentation and interpersonal communication skills
Excellent written, verbal and interpersonal skills, with people at all levels across the organization in English
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 to bring Abu Dhabi to the World . Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.
Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.