Job Number 19160328 Job Category Engineering and Facilities Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Brand Marriott Hotels Resorts / JW Marriott Schedule Full-time Position Type Non-Management / Hourly Start Your Journey With Us JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment.
Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. JOB SUMMARY To maintainhigh standard of maintenance work for electrical equipment and systems relatedto meeting rooms, function rooms and guest rooms.
Provide indoor and outdoorengineering services, as required. Inspect and diagnose malfunctioningtools, equipment, electrical systems, apparatus, and components.
Connect wiresto circuit breakers, transformers, or other components. Use testing devicessuch as ohmmeters, voltmeters, and oscilloscopes.
Test batteries in generators,emergency lighting, etc. Plan layout and installation of electrical wiring,equipment, and fixtures, based on job specifications and current NationalElectric Code and local codes.
Respond to repair requests and performpreventative maintenance on tools and equipment, and appliances. SCOPE / BUSINESS CONTEXT + A Full Time position based at JW Marriott MarquisDubai.
Number of Direct Reports - 0 + Titles of Direct Reports - CANDIDATE PROFILE Experience : + Minimum 3 years of related workexperience Skills and Knowledge + Ability to Read and follow blueprints / schematics + Abilityto assemble, install, test and maintain electrical and electronic wiring,equipment & fixtures + Goodunderstanding of Electrical Code (both local and IEEE) + Demonstratedknowledge of electrical Tools and Instrumentation + Knowledgeof Lock / Tag Out Protocol, OSHA and other Electrical safety procedures + Understandingof maintenance inventory and requisition of parts and supplies as needed.
Abilityto verbally communicate effectively with guests and co-workers. Education or Certification + Minimum Technical, Trade orVocational Certificate / Diploma or equivalent SPECIFIC DUTIES Thefollowing are specific responsibilities and contributions critical to thesuccessful performance of the position : + Maintainhigh standard of all engineering services required for indoor and outdoormeetings and functions.
Attendguest complaints as well as complaints from the other departments as directed. + Participateand ensure complete success of preventive maintenance program of guest rooms,meeting rooms and function room and related areas.
Keepclose track of the performance of all electro mechanical equipment within thehotel and the respective working area.
Maintainlogged records of all equipment as directed by the electricalsupervisor / engineering manager. + Doa daily walk around the meeting room and function room to ensure good workingcondition and corrective action is taken accordingly.
Makesure that all materials needed to perform the jobs are available prior to workcommencing. + Maintainthat all materials needed to perform the jobs are available prior to workcommencing.
Maintainengineering area is safe, kept clean and in an orderly manner. Keep closecoordination with other engineering staff for smooth operation.
Participatein departmental meetings and training etc. + Assistin energy conservation programme, follow up with banquet staff to saveelectricity and air conditioning when meetings are over.
Complywith hotel and corporate LSOP's and SOP's. + Toattend all safety and fire training and adhere to safety instructions at workto prevent any accidents.
Documentall work performed and any spares used. + Serveas an active member of hotel emergency response team. + Carryout any requests asked of you by your immediate supervisor.
Takeactive role in the TQM process. + Toensure that you maintain a high level of hospitality and guest concern.Practice at all times "Empowerment" and do whatever it takes to satisfy theguest.
Accidentprevention and safety to be aware of all existing departmental job safetyanalysis and to strive to work in an accident free manner and to create a safeworking environment for himself and for others.
Maintainhigh standard of GSS and Brand standard for guest rooms and related areas. + Tocarry out other job assignments given by DOE or designate, as business demands.
Safety and Security Policies and Procedures + Followcompany, hotel and department policies and procedures. + Follows Marriott International Hotels LimitedRegional Office policies and procedures + Protectthe privacy and security of guests and coworkers.
Maintainconfidentiality of proprietary materials and information. + Ensureuniform, nametags, and personal appearance are clean, hygienic, professionaland in compliance with company policies and procedures.
Protectcompany tools, equipment, machines, or other assets in accordance with companypolicies and procedures. + Performother reasonable job duties as requested by Supervisors and Management.
Workinghours as required to do your job but normally not less than 48 hours per week. Guest Relations + Activelylisten and respond positively to guest questions, concerns, and requests usingbrand or property specific process (e.
g., LEARN, JW Symphony of Service) toresolve issues, delight, and build trust. + Assistother employees to ensure proper coverage and prompt guest service.
Anticipateguests' service needs, including asking questions of guests to betterunderstand their needs and watching / listening to guest preferences and actingon them whenever possible.
Addressguests' service needs in a professional, positive, and timely manner. + Engageguests in conversation regarding their stay, property services, and areaattractions / offerings.
Thankguests with genuine appreciation and provide a fond farewell. + Welcomeand acknowledge each and every guest with a smile, eye contact, and a friendlyverbal greeting, using the guest's name when possible.
Supplyguests / residents with directions and information regarding property amenities,services, and hours of operation, and local areas of interest and activities.
Communication + Answertelephones using appropriate etiquette including answering the phone within 3rings, answering with a smile in one's voice, using the callers' name,transferring calls to appropriate person / department, requesting permissionbefore placing the caller on hold, taking and relaying messages, and allowingthe caller to end the call.
Speakto guests and co-workers using clear, appropriate and professional language. + Talkwith and listen to other employees to effectively exchange information.
Working with Others + Supportall co-workers and treat them with dignity and respect. + Handlesensitive issues with employees and / or guests with tact, respect, diplomacy,and confidentiality.
Develop and maintain positive and productive workingrelationships with other employees and departments. + Partnerwith and assist others to promote an environment of teamwork and achieve commongoals.
Quality Assurance / Quality Improvement + Complywith quality assurance expectations and standards, e.g. GuestVoice and JWMarriott Brand Standard Audit.
Physical Tasks + The physical ability to stand and orwalk frequently. + The physical ability to climb on aladder or scaffolding to heights in excess of 10', balance, and work abovethe shoulder frequently.
The physical ability to occasionallybend / stoop, kneel, crouch, and squat in order to operate and maintain thePlant and Equipment.
The physical ability to use both handsfor frequent grasping and occasional fine manipulation + The physical ability to frequently carryup to 50 pounds of weight distances of up to 600 feet;
and to frequentlylift up to 50 pounds of weight from the floor to above the shoulders. + The physical ability to occasionallypush and pull various items, such as equipment, tools etc.
The physical ability towork at heights for extended periods of time and to tolerate requiredpersonal protective equipment such as steel toed shoes, work gloves,safety glasses, ear protection, dust masks, safety belts and safety shoeson a continuous basis.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.