Manage aspects of the userexperience including optimisation of site content, setting up andexecuting promotions, and continuously optimizing sitemerchandising,
Ensure the accuracy ofmerchandising, product information, promotions and assets on theproduction site, consistently monitoring and checking everything isrunning smoothly,
Working closelywith merchants for maintaining the accuracy and running smoothorders, collections and ensure the merchant cycle is completedsuccessfully,
Maintain updates andresolve issues regarding site experience,
Work closely with the developer, designer andbusiness development team to ensure new features, capabilities,design for improving overall experience is implemented,
Working closely with customer care lead forevaluating users’ issues, comments, feedback andimplement a close loop resolution technique for deliveringsolutions and improve the overall experience
Assist in executing an ongoing strategy fore-Commerce, inclusive of both sales and marketing plans.
Continuously seek new ways of understanding andfulf