Front Desk Agent The St Regis Downtown Dubai
Marriott International Inc and Ritz Carlton Hotel Company L L C
Dubai United Arab Emirates
منذ 14 ساعات
source : HireeJobsGulf

Posting Date Jul 05 2022 Job Number 22113564 Job Category Rooms Guest Services Operations Location The St Regis Downtown Dubai Marasi Drive Dubai United Arab Emirates United Arab Emirates VIEW ON MAP Brand St Regis Hotels Resorts Schedule FullTime Relocation N Position Type NonManagement Located Remotely N The St Regis brand first established luxury hospitality more than 110 years ago with the opening of the St Regis New York From the moment John Jacob Astor IV opened the doors of his BeauxArts masterpiece on New York s Fifth Avenue St Regis has stood as a symbol of uncompromising elegance and bespoke service Today with more than 40 of the best addresses around the world St Regis is a place where trends are born boundaries are broken and guests can simply live exquisite We invite you to explore careers at St Regis POSITION SUMMARY Process all guest checkins by confirming reservations assigning room and issuing and activating room key Process all payment types such as room charges cash checks debit or credit Process all checkouts including resolving any late and disputed charges Answer record and process all guest calls messages requests questions or concerns Coordinate with Housekeeping to track readiness of rooms for checkin Communicate parking procedures to guests visitors and dispatch bell staff or valet staff as needed Supply guests with directions and information regarding property and local areas of interest Run daily reports number of arrivals departures identify any special requests and check reports for accuracy Complete designated cashier and closing reports in the computer system Cash guests personal checks and travelers checks Count bank at the beginning and end of shift Balance and drop receipts according to Accounting specifications Follow all company safety and security policies and procedures report accidents injuries and unsafe work conditions to manager Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak with others using clear and professional language answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Stand sit or walk for an extended period of time Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law

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