Education : Bachelors Degree
Experience : 1 - 5 Years
Skills : - Must be having selling skills
Responsibilities : The sales representative will work on the sales floor or the customer service desk. The sales person may perform demonstrations or set appointments.
The sales person will be familiar with the stock room, where he will locate stock not on the sales floor for customers. The sales representative will be familiar with pricing and how to ascertain that which is properly marketed and that which is on sale.
The sales person will be sure his area is clean and stock is well supplied. He will be responsible for pulling stock which is out of date, not properly marked for that weeks sales or that which is destined for the clearance bin.
The sales representative will interact with customers, seeking satisfaction for returns, trades and money back for items not wanted or damaged.
He will contact management in situations requiring a management decision and interact with other department heads and cashiers in the course of business.
If representing a brand or product, the sales representative will interact with customers in accordance with company guidelines, ensuring a pleasant experience to all while growing the brand or product
Description : The sales representative will have superior knowledge of the companys products and services and be able to point the consumer to the proper department.
Sales personnel will usually have the authority to satisfy consumer problems or questions as long as it is not an administrative question pertinent only to management.
Sales representatives interact with all departments of the company in order to satisfy not only customer service, but also facets such as inventory and loss management.