Spa Manager
ALRAHEEM
United Arab Emirates
منذ 13 يوم

Education : Bachelors Degree

Experience : 5 - 10 Years

Skills :

Must have 5 to 10 years of experience

Responsibilities : Looking for .

Description :

Job Duties will include : -

  • Ensuring that a high standard of customer care and treatment is delivered Leading, motivating and directing the other employees.
  • Carrying out supervisory responsibilities in accordance with policies and procedures.
  • Effectively drive treatment delivery to meet, and where possible exceed, targets; drive the development of the Spa.
  • Ensuring that the booking system is managed effectively.
  • Maintenance and management of data base.
  • Monitoring visitors and assisting with inquiries.
  • Receiving and greeting visitors in an efficient, tactful and courteous manner.
  • Ensuring that the highest standards are maintained within the spa and oversee the staff to ensure smooth running of operations.
  • Developing and maintaining good relationships with guests.
  • A certain degree of creativity and latitude is expected.
  • Guiding technicians to acquire a thorough comprehension of client's needs, mistakes and misunderstanding to be eliminated.
  • Assisting to maintain stock level.
  • Total control of health & safety in the Spa area.
  • Assisting supervisor / manager at staff meetings, or conduct meetings in absence of the manager
  • Performing all services to the highest quality for every guest.
  • Ensuring the cleanliness of work stations and surrounding work areas.
  • Ensuring that daily cleaning duties are observed.
  • Providing coaching and counseling to staff members as needed with the guidance of the Operations manager.
  • Taking payments, post charges, entering amounts into computer, and balance accounts at end of shift.
  • Overseeing the daily operation of the entire spa.
  • Handling emergencies that arise when on duty alone, notifying appropriate personnel.
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