A leading office services MNC offers a unique opportunity to an exceptional sales driven, business professional for the position of Sales Manager.
The post is responsible for the overall running of the company’s business centre profitably, while driving sales and operations.
The SM will be focused on generating new sales, whilst growing and retaining existing customers by delivering exceptional customer service.
Responsibilities : Sales / Marketing
Sales / Marketing
Generates profitable new business through prospecting and enquiry handling within the local market in order to exceed set targets
Drive and maximize service revenue through up-selling of variable services to new and existing customers.
Prospecting to generate leads through local companies, partnerships and brokers.
Effectively manages leads and continuously updates CRM throughout the sales process to close of deal.
Operations / Financial Management
Accountability for Centre profitability, Centre performance and the Centre’s success through P&L management
Drives revenue by effectively and consistently maximizing all service revenue.
Effectively manage the renewal process working to retain every customer at a profitable margin.
Maximises occupancy and profitability of the centre by proactively managing customers expansion requirements.
With a focus on meeting Customer satisfaction and retention metrics, maintain and develop existing customer relationships
Ensures the centre team is delivering exceptional customer service and customer’s needs are handled effectively and efficiently.
Responsible for recruiting, inducting, training, managing, motivating, leading and developing a centre team.
Set clear performance expectations for each team member and hold them accountable for results
Conducts meetings in order to brief the team on daily workflow, prioritizing and delegating to the
Experienced in self-generation of new business leads coupled with excellent account management skills.
Proven ability to manage and motivate teams to consistently deliver high performance
Customer service focused at all times with the ability to remain flexible and calm in high pressure or continually changing situations.
Strong organisational skills, including the ability to prioritize, multi-task, and work effectively with minimal supervision.
Professional communication skills with a high success rate in building and maintaining business relationships.
Experienced in customer account management highly desirable
Experienced in previous P&L responsibility is highly desirable.
Thorough knowledge of MS office; Word, Excel, PowerPoint and Outlook
15,000 17,000 AED + monthly bonus paid quarterly
Excellent career progression
About The Company
GI International is a premier recruitment consultancy based in Dubai, with an impressive record of placing high caliber professionals across a wide range of organisations regionally.
Retained by blue chip companies and governments, we’ve earned a reputation for successfully delivering high levels of client service & recruitment solutions in a timely and cost effective manner.
Every company is different, every job unique. So we make it our business to understand yours : allocating a dedicated consultant or account management team to understand your culture, commercial goals and strategic objectives.