Manager, Enterprise Technology-Information Technology Department
Zayed University
Dubai, UAE
منذ 2 يوم
source : akhtaboot

The Responsibilities Manages complex IT projects linked with emerging technologies through all stages of development planning scoping budgeting execution final delivery and post implementation training Liaises with Systems Development design and develop a Mobile Application Strategy for Zayed University which include Native vs Web Apps vs Hybrid development model Target platform audience iOS Android Blackberry or Windows Smartphone and Tablet distinction App development purchase selection Blackboard FAP SharePoint etc Training and development program Liaise with Client Services Systems Development and Network Operations in maintaining and expanding end user relationship and satisfaction Manage administration troubleshooting and training aspects of faculty staff and students using tablets and smartphones Lead and manage a training development program for ZU Web and Mobile Application platforms including Blackboard Cascade Server SharePoint ma3ak website and the use of tablets and smartphones iAuthor Pages Numbers Keynote Citrix VDI and the use of cloud storage Training would include Trainer mentored learning based on a regular schedule Online video tutorials and tip sheets managed and maintained on a regular basis Faculty and Student Orientation to IT Services offered in ZU Lead the support team for the VDI Virtual Desktop Infrastructure cloud setup while coordinating the efforts of all three IT teams Systems Development Network Operations and Client Services This will ensure that the solution meets all end user requirements and needs it complies with original design specifications adequate training has been provided to the support staff the end users have training programs and guides tutorials available to handle the environment procedure is in place to maintain and upgrade the system when needed The Requirements Must possess a Master s degree in IT from an accredited institution with a minimum of 10 years of experience in related field or an equivalent combination of education and experience Successful project management experience in medium large scale IT projects with complex requirements and user needs In depth knowledge and understanding of three key IT areas Systems Development web application development life cycle NET technologies and platform Blackboard Banner Microsoft SharePoint 2010 Access Control Systems for student attendance Content Management Systems e g Hannonhill Cascade Server RDBMS s Oracle MS SQL MySQL etc Network Operations Server hardware and operating systems including Windows Linux and Sun Solaris virtualization technologies include VMWare Citrix and Windows basic routing and switching enterprise wide wireless access VPN and firewall SAN and storage solutions De duplication based backup systems and appliances Client Services End user support Service desk systems and operation ITIL best practices and processes training and development In depth knowledge and impact of emerging IT based technologies including Tablets and smartphones iPhone iPad Blackberry Android and Windows Cloud based solutions for storage and application sharing iCloud Dropbox Box etc VDI Virtual Desktop Infrastructure Social networking tools Twitter Facebook etc

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