Telesales Executive
RAKBANK
Dubai, UAE
منذ 1 يوم

Job Purpose :

  • To upsell / cross sell / retain banking products as assigned and achieve monthly targets. Comply with Bank’s Policy Guidelines & Code of conduct
  • Accountabilities :

  • To achieve or exceed monthly sales targets.
  • All customer communication to be on recorded calls
  • To ensure submission of all records / documents with accuracy
  • Full awareness on product knowledge
  • Maintain effective business relationship with customers
  • To ensure proper handover in case of absence, for business continuity
  • To provide Market feedback on competition and suggest changes for product improvement
  • To maximize cross sell of all banking products
  • Follow up on all customer conversions and ensure closure as per TAT to avoid any complaints
  • All leads and complaints to be closed within TAT as per SQ guidelines
  • Skills

  • Ability to develop strong personal / business relationship with clients
  • Multicultural awareness
  • Excellent communication skills
  • Strong Sales skills are mandatory
  • Good computer & Office administration skills
  • Excellent communication skills with ability to perform as team player
  • Higher Secondary / Bachelor’s Degree with 1-2 years of experience in a Tele-Sales of balance transfer
  • بلغ عن هذه الوظيفة
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