IT Technical Support
GEW
Dubai, UAE
منذ 2 يوم
source : akhtaboot

Job Description and Requirement We are looking for candidate with having 1 to 3 years of experience in IT Technical Support Data Management Key Responsibilities Installing and configuring computer hardware software systems networks servers telephones printers and scanners Troubleshoot system and network problems diagnosing and solving hardware or software faults Repairing and replacing equipment as necessary Research and identify solutions to software and hardware issues Experience in data management software s for taking care of company data Monitoring Maintaining amp securing all Company data Taking back up from the systems and emails Web Designing amp Web Hosting amp development experience CCTV Installation experience will be preferred Handling PABX telephone system and monitoring call records through PABX system Knowledge in attendance management software s End to End responsibility to ensure the availability of hardware infrastructure for development needs Knowledge of Cisco ASA PIX and CSS load balancers VPN DNS Routing Switching and IP Sub netting Strong awareness of sub netting and CIDR Good knowledge of DNS A records CNAMES MX records Authority Section TTL values Switching VLans STP trucking etc and general networking Understanding of IP routing TCP IP ports and services Different levels of the OSI model and exposure to operating systems Windows server and Linux Performs complex storage and server data backup data migration and disaster recovery operations Administer Cisco routers switches firewalls phones personal digital assistants Smartphone s software deployment security updates and patches Talking to staff or clients through a series of actions either face to face or over the telephone to help set up systems or resolves issues Required Skills Hands on Experience in handling all IT related equipments Experience in Data Management Software s Experience in Attendance Management Software s Ability to communicate amp Report Effectively Should work well under pressure and be able to face and overcome unexpected obstacles including emergencies Qualifications Bachelor s degree or equivalent qualification Minimum 1 to 3 years of relevant experience in U A E or Middle East Must understand the technical requirements of the work and be able to explain the same to others Strong computer and communication skills required

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