Director Account Management Client Services
Dubai - United Arab Emirates
منذ 5 يوم
source : HireeJobsGulf

Job Description and Responsibilities Provide insight consultancy and operational development plans to both internal and external stakeholders Perform postimplementation monitoring and report violations which require invoking the Compliance Programme Develop and manage short term operational initiatives special projects and clientdriven continuous improvement plans Provide proactive operational support to ensure that both the client and Visa are operating in the most effective and cost efficient manner while managing costs and increasing overall transaction performance including authorization clearing settlement back office processing Identify and analyse processing problem with customer impacts communicates ongoing situation status Reports SLA performance and develops improvement plans to address chronic customer problems Identify operational process improvements whilst spotting out revenuegenerating and or costsaving opportunities Proactively identify and seek client buy in for processing improvement opportunities Building client relationships with clients and acting as a liaison between them and Visa groups to develop their operational business Represent complex customer change requests system or operational requirements negotiate and manage expectations internally and externally Building client relationships and act as reference point on operational issues related to new and nontraditional products and services and make decisions to implement resolutions to time critical situations Considered the functional expert for processing and operational business providing operational and product based expertise and guidance with a view to client operational readiness and effective implementation Coordinate internal resources to accomplish Visa and client objectives and ensure processing system performance standards are met and that the client perspective is represented within the organization To brief and train key clients in aspects of compliance programs that will impact clients businesses Stay current with industry and client trends and maintain a strong knowledge of Visa products and VisaNet services

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بريدي الالكتروني
بالضغط على "واصل" ، أعطي موافقة نيوفو على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـ نيوفو . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
استمارة الطلب