Customer Experience : Ensure a unique customer experience in ourfast-paced sales environment, that makes every visitor feelwelcome, meets their needs and makes their day.
Offer a tailoredcustomer experience through active listening, genuine curiosity,and expert brand and product knowledge.
TeamInvolvement : Show up to each shift with a positive attitude andready to contribute to the team. Be present in driving your owndevelopment and constantly look to grow and elevate your skills andadd to a solution-oriented work environment.
Operational Excellence : Help create and maintain an inviting shopatmosphere with fresh product, beautiful displays and efficient andaccurate processes that support an environment of excellence andlives the Lush values.
This includes efficient inventorymanagement, product ordering and asset preservation.
Leadership : Developing your team using coaching andfeedback to ensure our customers have a 5-star experience.Supporting your team'
s well being through motivation,positivity, and a creating a happy work environment.
Required Qualifications :
Ability to workflexible hours to meet the needs of the shop
High energy and a positive attitude
Strongcommunication skills in English and Arabic is preferred
Desire to learn and grow
Passionfor excellent customer service
Workinghours : 40 hours a week - flexible based on shop needs
Prior experience managing a team of 10 or morestaff.
Experience managing a high volumeretail store, cosmetics a plus but notrequired.