Manage and administrate the crowd management team and ensure a safe and smooth operation while maintaining a high customer satisfaction level. ;
Ensure all department staff are adhering to the Crowd Management Plan, guidelines, policies & procedures, and reports.
Supporting the Crowd Management team through development and training.
Preparing staff schedules and weekly reports.
Keeping constant contact with the Crowd Management Services Head and be ready to react immediately in case of emergency and get other parties involved (ex.
Safety / Security Manager, Medical representative on site, etc.) when necessary. ;;
Provide direction for all staff in assigned areas by continuously communicating necessary changes in events.
Qualification requirements : ;
Saudi National.
Bachelor’s degree.
Minimum of 3 years’ experience at a supervisory level.
Minimum of 5 years’ experience in event management or similar.
Required Skills; ;
Excellent oral and written communication skills in Arabic and English.
Excellent skills in task management and prioritization.
Strong interpersonal and problem-solving abilities.
Ability to work well under pressure in a fast-paced environment.
Demonstrate strong leadership and interpersonal & problem solving skills.
Time management skills.
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