Telephone Operator
Novotel World Trade Centre
Dubai, United Arab Emirates
منذ 26 يوم
source : hosco
  • To carry out all the Day-to-Day Front office operations associated with the guests.
  • Responsible for all communication, in going and out- going thus maintaining the hotel image
  • Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures
  • To assist the guest efficiently, courteously and professionally in all Front Office duties, as per the internal procedures.
  • Handle any guest complaints and / or remarks; provides a response as soon as possible

  • Following up guest comments by trying to find a solution for every problem raised.
  • Project a good image of the hotel by establishing good P.R through the telephone
  • Assist guests when necessary e.g. calling for doctor / obtaining the telephone number
  • Has an impeccable attitude which conveys the image of the brand and hotel
  • Computer Literate
  • Good interpersonal skills, guest oriented and service minded
  • Team spirit
  • Good listening skills and ability to anticipate
  • Good presentation and confident speaking skills
  • Dynamic
  • Sales oriented ExcelOpéraWord
  • قدِّم طلب ترشيحك
    أضف الى المفضلات
    إزالة من الإشارات المرجعية
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب