In Room Dining Captain
Waldorf Astoria Hotels & Resorts
Ras Al Khaimah, UAE
منذ 3 يوم
source : Drjobs.ae

An In Room Dining Supervisor with WaldorfAstoria Hotels and Resorts is responsible for supervisingoperations of the department to deliver an excellent Guest andMember experience while working with the team to ensuredepartmental targets are met.

What will it be like to work for this HiltonWorldwide Brand?

  • Inexceptional destinations around the globe, Waldorf Astoria Hotels& Resorts reflect the culture and history of theirextraordinary locations, as well as fresh, modern expressions ofWaldorf Astoria'
  • s rich legacy. Waldorf Astoria providesguests the exceptional environment and the personalized attentionof true Waldorf service that creates a singular experience.

    If you understand the value personalizedattention and know how to treat even the most extraordinarilydifferent experiences with the same rich level of customer service,you may be just the person we are looking for to work as a TeamMember with Waldorf Astoria Hotels & Resorts.

    Becauseit’s with Waldorf Astoria Hotels & Resorts wherewe promise our Guests a single rich, experience at everyextraordinary place they visit.

    What will I be doing?

    As an In Room DiningSupervisor, you are responsible for supervising operations of thedepartment to deliver an excellent Guest and Member experience.

    AnIn Room Dining Supervisor would also be required to communicate anddelegate tasks to the team to ensure departmental targets areachieved.

    Specifically, you will be responsible for performing thefollowing tasks to the highest standards :

    Supervise In Room Dining operations

    Communicate and delegate tasks tothe team

    Ensurecompliance of brand standards

    Manage guest queries in a timely and efficientmanner

    Represent needs ofthe team

    AssistF&B management with achieving financial targets

    Assist F&B management withtraining and development of team members

    Assist with annual and mid-year appraisals withteam members under your responsibility

    Comply with hotel security, fire regulationsand all health and safety legislation

    Be environmentally aware

    Assist other departments wherever necessary andmaintain good working relationships

    What are we lookingfor?

    An In Room Dining Supervisor serving Hilton WorldwideBrand hotels are always working on behalf of our Guests and workingwith other Team Members.

    To successfully fill this role, you shouldmaintain the attitude, behaviours, skills, and values thatfollow :

    Previous In RoomDining experience

    Committed to delivering high levels of customerservice

    Positiveattitude

    Goodcommunication skills

    Flexibility to respond to a range of different worksituations

    Ability towork on your own or in teams

    It would be advantageous in this position for you todemonstrate the following capabilities and distinctions :

    Previous experience in hotelindustry

    Previousexperience in supervising and / or delegation

    Willingness to develop team members andself

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