Reporting and Automation Specialist
Emirates Integrated Telecommunications Company.
Dubai
منذ 5 يوم
source : Wisdom Jobs

The purpose of this position is to provide Customer Operations management team with insight for the overall operational performance and implement in-

depth analysis for the business critical variables and success factors Provision sufficient records of the Customer Operations key performance indicators to analyse and highlight the strength and weakness in each area Analyse various du business requirements inefficiency and gaps in order to automate and enhance the operation capability and the associated services and Service Level Agreements in order to increase the efficiency of daily operations teams by automating processes generating applications writing code snippets for various functionalities activities and teams within operations Profile Summary : KeySkills : Profile Summary : KeySkills : Company Profile : du is a family of almost 2 000 people representing over 60 communities This diversity allows us to communicate effectively with our customers and add life to life wherever possible By offering fixed and mobile telephone services broadband connectivity and IPTV services to millions of homes and businesses we are well placed for a successful future We reward our staff in a variety of ways including performance bonuses in-

house training programmes spot awards brand value nominations talent pool initiatives personal development plans and more We offer competitive salaries and attractive benefits that include flexible working hours annual leave tickets discounted mobile rate plans education allowance for an unlimited number of children job-

based allowances such as travel and commission and health insurance And because we genuinely care about your welfare our in-

house clinic library and subsidised restaurant are available to all du employees The onsite gym personal trainers and swimming pool are free to utilise too

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