Cluster Director of Revenue Management
Fairmont Hotels & Resorts
Ajman, Ajman, United Arab Emirates
منذ 7 يوم

Summary of Responsibilities :

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following :

  • Ensuring that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel.
  • Maximizing net room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
  • Ongoing education of Reservations and Front Office ensuring revenue management concepts are understood
  • Monitoring demand and recommend selling strategies.
  • Conducting regular audits of PMS, CRS, GRC, GDS, ensuring accuracy of rates, package information and availability.
  • Monitoring and executing rate strategies using inventory management tools CRS, PMS, etc .
  • Working with the commercial team to determine effective and engaging offers, which are then offered to the right customer in the right channel.
  • Is engaging and supports the hotels selling strategy in all distribution systems.

  • Completes all rooms and revenue forecasting.
  • Works with DOSM and Sales Team members to encourage strategic selection of the right piece of business, using Fairmont guidelines.
  • Tracking competitive set pricing and yield strategies, understanding the comp set’s reaction to changes in the marketplace.
  • Preparing materials for the weekly Revenue Management Meetings and follows the Fairmont guidelines for meeting content.
  • Preparing timely revenue summaries as required.
  • Overseeing the input of contracted wholesale space for each season.
  • Reviewing and providing feedback on commentaries for each market segment.
  • Recording, maintaining and analyzing current, historical and statistical data
  • Participating in the planning processes for the hotel budget, marketing and strategic plans.
  • Providing leadership and guidance to the reservations team.
  • Monitoring to ensure telephone sales techniques are employed in such a way as to support our selling strategies and driving customer loyalty.
  • Ensuring a clean and safe working environment in accordance to health regulations and adhere to all Fairmont Environmental policies and procedure
  • Qualifications :

  • At least 2 years minimum experience is a similar role
  • Degree in Hotel / Hospitality in Management.
  • Demonstrated performance track record
  • Must display strong analytic al, organizational and administrative skills to be able to deal with multiple priorities simultaneously.
  • Must be flexible with the ability to sustain a high level of productivity and efficiency at all times.
  • Proven leadership, organizational and guest service skills.
  • Excellent written and verbal communication skills
  • Strong working knowledge of Property Manager (Opera), IDeaS, MFR (Opera CRS)
  • Strong knowledge of Microsoft Office
  • Proven leadership skills, experience managing colleagues a plus.
  • Strong problem solving abilities.
  • Adapt to change quickly and strong multi-tasking.
  • Physical Aspects of Position (include but are not limited to ) :

    Constant standing and walking throughout shift

    Frequent lifting and carrying up to 30 lbs

    Occasional kneeling, pushing, pulling, lifting

    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements : Please note that you must be eligible to live and work in Ajman. We will assist successful applicants with the visa process and provide flights and accommodation.

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