Role description : The e-commerce Manager will lead the commercial operations team for e-commerce platform, helping define, execute and evolve multiple aspects of the business including merchant acquisition and catalogue strategy, content strategy and operations, promotion and campaign management, customer care operations to achieve the business financial objectives & to reach above the competitors Job description
We have a fast-paced and dynamic environment where everything is possible. You will be in charge of our direct to consumer ecommerce for Middle East region as well as marketplaces in the region, you will report to our Executive Director in the region.
The office is located in Dubai.
WHAT YOU'LL BE UP TO : You will be responsible for the strategy and execution to developing ecommerce on localized versions of Aecart Official as well as developing the strategies and operations for markeplaces in the region.
Create a online strategy to optimize revenue streams for our online channels to reach conversion, sales & customers satisfaction objectives.
Assuring quality of new content and functionality on localized versions of the site
Creating and executing business development initiatives in collaboration with departments for marketing, logistics, customer service, social marketing and IT
Analyze website user behavior, site performance, source of referrals, etc., and define an action plan accordingly.
Evaluating strategic 3 rd party platform and market place selling partnerships
Being point of contact for customer service and logistics on local customer service and delivery issues
Managing local conversion optimization initiatives through AB testing, dealing with localized UX issues, shipping and payment methods etc.
Management of local paid traffic acquisition such as ppc, affiliate and re-targeting, in close collaboration with the Online Marketing team in India and Usa
Optimize e-merchandising & customer journey leveraging CRM insights & guidance to increase conversion & average basket size
WHAT YOU'RE GREAT AT
Building and Managing a highly energtic team
Work experience and education in online marketing and ecommerce
Fluency in English. Arabic is a plus
Local knowledge of the regions digital ecosystem
Experience from working with a content management system (CMS)
Experience from working with digital campaigns
Experience from working with a global consumer brand and omnichannel strategies
WHO YOU ARE At AEcart
We are attracted to people who enjoy working in an entrepreneurial and fast paced business. We see that you :
Enjoy to take own initiative and find solutions to obvious and hidden problems without being asked
You are flexible and adjust to change
You love to build structure and you are not afraid of finding and implementing creative solution that solves your tasks
You are strong on your own but love to do great work with a team; with smiles, laughs and clear common goals
You have a great can do attitude
WHAT WE OFFER
In this job you get to work in a fast-paced and rapid-growing environment where you need to be flexible day-to-day. You will spend your days at our Dubai office with a highly skilled team, do some great job, and have fun while doing so.
We want you to come in, take ownership of your area, and bring it to new levels. Join us in our movement.
Additional Information Location Dubai
Job Type Full-time Job Type : Full-time