Cluster Sales Manager Leisure
Waldorf Astoria Hotels & Resorts
Ras Al Khaimah, UAE
منذ 3 يوم
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A Cluster Sales Manager Leisure analysesmarket trends and competitor activity to recommend strategies thatkeep the hotel a leader in the marketplace through the developmentof future and repeat business.

What will I be doing?

As Cluster Sales ManagerLeisure, you will analyse market trends and competitor activity torecommend strategies that keep the hotel a leader in themarketplace through the development of future and repeat business.

Specifically, you will be responsible for performing the followingtasks to the highest standards :

  • Analysis markettrends and competitor activity to identify businessleads
  • Develop customer accounts and travelwithin the Market area to drive business into the specifichotel / cluster and to increase market / customer share in all revenuestreams
  • Negotiate room rates / packages withtour operator and DMC's
  • Develop andimplement creative marketing channels, including social mediachannels
  • Prepare company contracts for thehotel in accordance with current business and pricingconditions
  • Work within current businessstrategies and recognising potential opportunities
  • Cooperate with other departments in the hotel to createan exceptional Guest experience and build strong, comprehensivesales programs
  • Attend Sales events, asrequired
  • Produce accurate and timely reportsthat meet the needs of the Sales Director and senior management toinclude the reporting of appointments, calls made and businessleads
  • Answer customer queries in a prompt andprofessional manner
  • Manage staff performancein compliance with company policies and procedures
  • Recruit, manage, train and develop the Salesteam
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