What will I be doing?
As a Telephone Operator Supervisor you will assist the department with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.
A Telephone Operator Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards :
What are we looking for?
Telephone Operator Supervisor will always be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow :
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
What will it be like to work for Hilton Hotels & Resorts? Hilton Hotel provides guests the exceptional environment and the personalized attention of True Hilton Service that creates a singular experience.
If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!