Service Owner, Network Operations
Abu Dhabi, United Arab Emirates
4d ago

Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region.

Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours.

Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.

In this role, the candidate will be owning the Network Operations Service by managing diverse teams responsible for the daily performance and availability of the Bank's networks, as well as providing maintenance, upgrade and fault recovery services in a timely manner.


  • Responsibilities include overseeing day-to-day network operations activities, monitoring changes and incident resolution, network design and planning to meet growing business needs and the latest industry trends.
  • Provide leadership to the network operations teams with a broad set of responsibilities, manage tactical and strategic activities with a focus on continuous service improvement
  • Operate and maintain Bank's network and assure uninterrupted availability to internal and external customers
  • Develop and maintain long term network operation strategies that will help enhance and achieve long term goals for the company
  • Carry out the supervision and delivery of networking projects
  • Participate in all Change Management processes including risk assessment and procedural development and review
  • Regularly review internal and external audits findings and make sure they are remediated within agreed timeframes
  • The candidate will be responsible for managing the activities of his / her teams while working in collaboration with security operations, infrastructure and security architectures, and various other internal and external teams and parties.

  • Bachelor of Science in Computer Systems Engineering or equivalent degree
  • Expert-level industry or vendors certifications are desired
  • Strongly preferred experience : supporting Banks and other financial institutions, federal agencies
  • 5-10 years of Network Operations experience in mission critical environments with 3 years in a supervisory / management role.
  • Strong management and leadership skills
  • Extensive knowledge of enterprise the networks, software, hardware and technologies, as well as modern industry trends
  • Working knowledge of the ITIL or similar ITSM Framework
  • Must have the ability to make solid business decisions in a dynamic and fast-paced environment
  • Must display confidence in critical situations
  • Team player with excellent consultative and communication skills and the proven ability to work effectively with internal and external clients, vendors and consultants
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form