Call Center Assistant
Al Ain University of Science & Technology
Al Ain, UAE
منذ 16 يوم

Disclaimer

  • AAU does not recruit through recruitment agencies, and shall never ask for any payments related but not limited to visa, recruitment, travel expenses etc.
  • All the recruitment offers are sent through official HR Email ID (hr aau.ac.ae), AAU shall bear no responsibility of the offers sent through IDs other than the mentioned Email ID.
  • Department : Admission and Registration Unit.

    Qualification : Bachelor Degree

    Experience : 2 Years call center / customer service Experience (Experience of UAE is a plus)

    Job Description :

  • Provides information related to policies and conditions for the admission of new students at the university.
  • Update knowledge and provide information relating to the university (specialization, fees, etc.).
  • Responsible to respond inquiries relating to the (exams, holidays, courses schedule, etc. )
  • Follow-up student’s queries and communicate to the students via email.
  • Prepares daily and monthly reports as needed and report to General Register.
  • Records all inquiries and maintain proper documentation.
  • Responsible to contact with students who have dropped out.
  • Responsible to conduct surveys relates AAU programs & services.
  • Other duties as assigned by the General Register.
  • General Conditions :

  • Proficiency in English languages, spoken and written.
  • Proficiency in Arabic languages, spoken and written.
  • Enthusiastic fresh graduates can also apply.
  • Good command on computer skills, particularly MS office programs
  • Ability to manage conditional information is a must.
  • Excellent interpersonal & verbal communication.
  • Interested candidates may send their updated CV clearly showing Photo ID, Education, Skills and Experience.
  • قدِّم
    قدِّم
    بريدي الالكتروني
    بالنقر فوق "متابعة" ، أوافق على خصوصية وشروط Neuvoo وأوافق على تلقي تنبيهات مهمة عبر البريد الإلكتروني. (الإلغاء في أي وقت) انظر هنا
    واصل
    استمارة الطلب