Associate Supplier Performance & Contract Management - Hiring Now
Company : Mtn Group
Job Type : Full Time
Job Description
We are looking for a hardworking Associate Supplier Performance & Contract Management to join our diverse team at MTN Group in Dubai.
Growing your career as a Full Time Associate Supplier Performance & Contract Management is a fantastic opportunity to develop exceptional skills.
If you are strong in critical thinking, creativity and have the right initiative for the job, then apply for the position of Associate Supplier Performance & Contract Management at MTN Group today!
Reference Number : MTNVAC-716 Title :
MTNVAC-716 Title :
Associate Supplier Performance & Contract Management Location :
Dubai Organisation Name :
Global Sourcing Company Limited Department :
Global Sourcing & Supply Chain MTN Level :
Level 3 About Global Sourcing and Supply Chain (GSSC)
Global Sourcing and Supply Chain (GSSC) is the Global Procurement Arm of the MTN Group, Africa’s most valuable brand, which services 16 Operating Companies as well as subsidiaries / vertical businesses of MTN across Africa and Middle East.
In line with MTN’s Ambition 2025 strategy, anchored in building the largest and most valuable platform business with a clear focus on Africa, we at Global Sourcing and Supply Chain (GSSC) have evolved into an Innovative, Transformative & Agile function which keeps our customers at the heart of all that we do.
GSSC is now a completely Agile Organization moving away from the erstwhile pyramid / hierarchical organization with an Agile Operating Model, comprising of PODs and Squads.
GSSC is aimed at achieving :
Seamless customer experience and faster service delivery for all our stakeholders with a cross- functional team setup
Future-fit capabilities focusing on Digital and Data analytics to drive enhanced insights and market readiness
Collaboration driven through shared targets & outcomes with impact-based success measures irrespective of teams or levels of work
Business partnerships to foster close alignment with the business functions and strategic relationships with external stakeholders
A shift from transactional and administrative activities to Strategic Sourcing which supports MTN business in managing the future requirements and innovations
Expansion of the GSSC footprint through new business opportunities which leverage MTN’s economy of scale and advanced skills
One Global Procurement Organization across all MTN’s Operating Companies through a verticalized and agile operating model.
We are looking for team members with an Agile mindset, a curiosity to learn and a passion for innovation to be part of this transformative journey to take GSSC into its next phase of evolution
Mission / Core purpose of the Job
Associate Supplier Performance & Contract mgt. will be dedicated for a particular Domain POD and will be responsible for collaborating with the legal team to develop contracts in line with the defined business requirements.
Tracking and assessing the performance of the suppliers in line with the contractual agreements and ensure suppliers are operating with the defined MTN policies.
As a member of the Flying Squad dedicated to each Domain POD collaborate cross functionally in Sprints to support the achievement of Squad outcomes and assist the Global Lead Procurement Excellence CoE in achievement of targeted
outcomes with respect to Supplier Performance and Contract reviews
Further, as a member of Supplier performance & contract management Chapter, the associate will support in identifying best practices and share expertise & deep knowledge with other chapter members for upskilling and achieve set outcomes.
Associate will have direct reporting to the Procurement Excellence CoE and matrix reporting to respective POD leader
Key Activities & Responsibilities
Develop MTN processes for Supplier performance & contract management (end-to-end i.e., Sourcing to contract retirement)
Conduct supplier ABC categorization based on turnover and relevance and classify suppliers into type (i.e., preferred, commercial, challenger, alternative)
Collaborate with Strategic Category team members and Legal to define contractual and commercial agreements, review suppliers’ feedback and arrange meetings with suppliers for clarification on GTB
Consolidate supplier issues and performance parameters to log in supplier performance systems
Review and assess supplier’s performance based on defined contractual terms and calculate penalties / discounts based on the agreed SLAs and quality metrics
Define the consequence management framework and continuously track supplier status (Green / Watchlist / Blacklist)
Monitor changes to SCM related statutory, regulatory, legal compliances and update the contract templates post review from legal team
Develop a supplier warning system based on suppliers’ financial stability or performance, monitor on periodic basis and identify measures to mitigate supplier risk
Proactively phase-out supplier & re-qualify supplier, basis quality / performance criteria and / or qualification principals after pre-defined period.
Manage and maintain the vendor master data and periodically update the VMD with updated vendor information, phased out vendors etc.
Collaborate with Opco procurement teams and consolidate the supplier feedback to prepare relevant reports on the performance levels, penalties accrued, discounts offered etc.
based on the completed sourcingt events
Act as advisor for Opcos to provide optimal terms of reference (ToR) / terms and conditions (T&Cs)
Build in depth Opco understanding and support Opcos with leading practices insights relating to the category contract management
Breakdown requirements related to assessing supplier performance and contract management into achievable outcomes and incorporate the same in the relevant sprint planning sessions
As a part of sprints, collaborate with Strategic Procurement and Category Sourcing team members to prepare relevant GFA template and ISA template for new sourcing events (RFx), in line with the agreed terms and conditions with the supplier
Actively participate in Sprint review sessions and identify areas of improvement for supplier performance and contract management.
As a part of sprint retrospective, provide inputs to ensure adequate risk mitigation measures and controls regarding the sourcing categories are in place, and all signed NDAs, GFAs and ISAs are scanned and electronically stored for future reference
As part of the Procurement Excellence CoE, run special initiatives with the Global Lead to standardize and optimize the supplier performance and contract management processes across PODs and Opco procurement teams
Attend required stand-up sessions for the respective squads & provide update on supplier performance, risks, contractual breaches etc.
Interact with Chapter members, sharing expertise and deep knowledge to support achievement of squad outcomes and upskilling
Job Outcomes / Results
Support in achievement of squad outcomes
Evaluate and report on supplier performance
Generate customize report for contract metrics
Track and monitor supplier SLA
Perform supplier categorization (Blacklisting / Watchlist) based on Consequence Management
Calculate supplier penalties for non-compliance
Maintain vendor master data
Support in building supplier library for respective categories
Improved operational effectiveness
Improve service delivery and TAT for contract closure
Support automation initiatives for SLAs tracking
Job Requirements
Skills and Experience
Education :
Minimum 4-year Academic Degree (Business Finance / Operations Management / Legal Degree preferred)
Post graduate degree in Supply Chain Management and / or equivalent professional qualification (preferred)
Experience
3-5 years’ relevant working experience
2-3 years of relevant working experience in supplier and contract management
Experience working in reporting & analysis function (advantageous)
Understanding of emerging telecom / supply chain practices and trends
Experience working in a medium to large organization, managing Supplier Performance and Vendor Contracts
Experience working across global locations / regions and have a grasp of political, social, infrastructure and integrity challenges
Experience in ERP (preferably Oracle)
Experience in Spend Analytics (Sievo preferred) and eSourcing Platform
Experience in continuous improvement through the implementation of best practices (SCM)
Industry / Certifications (Advantageous) :
Certified Supply Chain Professional (CSCP)
Member of the Chartered Institute of Purchasing and Supply (MCIPS)
Professional Scrum Master (PSM) certification
IACCM, PPM or equivalent certifications (Advantageous)
Job Competency Card
Technical Competencies
Contract Law Intermediate
Business & Data Analytics Intermediate
Performance Management Beginner
Consequence Management Beginner
Core Competencies
Procurement Lifecycle Mgmt. Intermediate
Spend Analysis Intermediate
Supplier Market Analysis Beginner
Supplier Assessment Intermediate
Supplier relationship Mgt. Beginner
Negotiation Excellence Beginner
Supporting Competencies
Agile Methodo
