Customer Service Representative Retail
TGC Consulting Middle East
Dubai
منذ 3 يوم
source : HireeJobsGulf

Employment Full Time This opportunity is with a leading luxury retail brand based in Dubai UAE You will be responsible for handling customer contacts including telephone contact emails and fax mail requests You will be answering or making calls to clients to learn about and address their needs complaints or other issues with products or services You will have to respond efficiently and accurately to callers explaining possible solutions and ensuring that clients feel supported and valued You will engage in active listening with callers confirming or clarifying information and diffusing angry clients as needed You will be building lasting relationships with clients and other team members based on trust and reliability REQUIREMENTS To be successful you should have at least 3 years of call center experience in UAE Having a Bachelors Degree is an advantage Must be fluent in Arabic and English If this opportunity excites you please send us your details Please note shortlisted candidates will be contacted

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