Operation Manager
Lindsay Consults LLC
منذ 4 يوم
source : Drjobs.ae

Job Role : Operation Manager

ob Key Details :

  • Handle the daily operations within an assignedterminal
  • Manage the activities of theoperations staff for optimal productivity
  • Share information as communicated by the management teamto other staff
  • Settle minor grievances ordisputes that do not require escalation
  • Prepare and present report regularly on operationalactivities
  • Ensure timely and efficientoperations plans as well as delivery
  • Determineopportunities and make recommendations for improved operationalprocedures and service delivery
  • Settlecustomers' queries and service issues ensuring excellentcustomer experience
  • Make sure all employeeswithin comply strictly with the policies and procedures of thecompany
  • Prepare and implement a staff shiftschedule in compliance with standards
  • Set upand maintain excellent customer relationship
  • Any other related task as may be required
  • Job Qualifications and Experience

  • Bachelors Degree in any business relatedcourse
  • At least 5 years of experience in thesame role field required
  • Strong knowledge offleet management
  • Good leadership andmanagement skills
  • Expertise in Ms Office suiterequired
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