Black & Grey HR is hiring for aGaming business in UAE. Our client is looking to hire aRelationship Manager to maintain strong relationships with ourcompanyâ s clients to boost our brand and profits in thelong-run.
Understand customer needs and develop plans to addressthem
Identify key staff in client companies tocultivate profitable relationships
Resolvecustomer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the salesteam
Promote high-quality sales, supply andcustomer service processes
Aim to preservecustomers and renew contracts
Approachpotential customers to establish relationships
Gain solid knowledge of competitors
Requirements
Minimum 2-3 yearsexperience of working in a customer relations / VIP manager rolewithin the Indian gaming space
Knowledge ofcustomer relationship management (CRM) practices
Experience in sales or customer service ispreferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset
Benefits
Attractive salary + Benefits.
