A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries .
What will I be doing? As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience .
A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries .
Specifically, you will be responsible for performing the following tasks to the highest standards : + Manage overall daily operations of the Laundry Department + Ensure quality controls are in place for all laundry processes, rejecting any exceptions + Maintain cleanliness of the laundry area + Train, develop, and appraise the laundry team + Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events + Carry out stock takes + Ensure par stocks are maintained + Take receipt of stock and ensure safe storage + Manage customer service issues quickly and effectively + Oversee the issuing of linen via a requisition system + Ensure team members adhere to all Health and Safety Regulations + Carry out any other reasonable task set by the hotel's management What are we looking for?
A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members .
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow : + Good organisational and planning skills + Good communication skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions : + Previous hotel or leisure sector experience + Previous experience at Supervisory level What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full -service hotels and resorts to extended -stay suites and mid -priced hotels .
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value .
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day .
And, our amazing Team Members are at the heart of it all ! Job : Housekeeping and Laundry Title : Laundry Supervisor Location : null Requisition ID : HOT06VZS EOE / AA / Disabled / Veterans