About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours -
do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base.
MIDDLE OFFICE OVERVIEW Financial Markets Middle Office was set up in 2016 to deliver first class trade support,business enablement and accurate / timely trade representation in order to meet obligationsto clients, counterparties and regulators.
We are product and process subject matter expertsaligned to the Global Financial Markets business providing follow the sun support, acontinuous improvement mindset and industry connectivity.
Key Middle Office principles :
Business alignment / Product expertise : Product specialists who understandbusiness priorities and strategy, define optimal solutions leveraging industryleading facilities and influence behaviour through countenance
Connect : Build bridges across the bank to simplify current operating model, createefficiencies and identify new opportunities
Leadership and Market presence : Own your domain and influence productevolution, define internal standards and shape future utilities through selectiveindustry positioning
Risk Manager : Define the standard to effectively control the T-0 business day;understand regulations, key trends, and external incidents;
voice opinions andconcerns; protect the bank ROLE RESPONSIBILITIES
Support for Rates and Credit Trading and Sales Desks including support for CDS,Bonds, Rates Derivatives and Structured Derivatives.
Own query remediation, trade life-cycling and other day-to-day processing, ensuringtimely escalation, in order to minimise risk
Understand the trade lifecycle from front to back and be the subject matter expert andgo-to person for the core systems processing
Drive continuous improvement and innovate : o Partner with Technology to deliver transformationo Work with FO to identify booking model improvements and drive efficiency
Face of Operations to Sales and Trading Desks locally primary point of contact : o Insulate FM from post execution processing / queries, represent Operationsfunctionso Build team profile with the Front Officeo Stakeholder engagement, 2-
way flow of information Trusted Advisor
New business enablement and solutions, partner to deliver strategic FM initiatives
Constantly seek opportunities to improve global consistency, work closely with theHubs (GBS) and other regions to close gaps and standardise processes.
Communicate with clients to solve immediate day to day issues with transactions aswell as understand their longer terms needs to shape business decisions in Operations
Build strong relationship with Hub teams (GBS) to facilitate efficient communicationsand speedy resolutions of issues : o Identify and close knowledge gaps within the Hubs through hands on trainingo Daily KPI monitoring vs SLA
Engage with industry bodies and vendors to identify opportunities to enhancesprocesses and systems and drive efficiency
Be the subject matter expert for MIS, cost-per-trade, touch points per trade drivetheir evolution and identify areas to proactively add value through improved data
Be aware of, and strive to reduce, vendor costs
Operations representation for external / internal and regulator scheduled audits : o Ensure Audit points are addressed within time lines
Achieve regulatory compliance and future proof the Middle Office model through astrong understanding of current rules and anticipation of upcoming regulations
Adherence to Ops Risk Framework standards of implementation and processmanagement : o Continuous review of procedures and booking model KNOWLEDGE AND SKILLS Minimum Qualifications :
University degree preferred Required Experience :
Subject matter expert in Rates & Credit products in terms of product characteristics, risk,market data and P&L : o CDS, Bonds, IRS, CCS, Basis Swaps, Structured Rates Derivatives and Futureso Additionally, knowledge of Repo product would be beneficial
Minimum 5 years Financial Markets experience ideally from a top tier bank
Understanding of front to back process and systems flows
Knowledge of latest industry developments including IBOR transition, CSDR and SFTR Required Skills :
Analytical and process improvement mindset
Strong inter-personal skills : o Confident communicator able to adapt style to Front Office and offshore colleagueso Ability to influence demanding individualso Impact and gravitas to drive meetings with senior Ops and FO managemento Demonstrate strong teamwork and values mindset
Thrive on working in fast paced environment while maintaining attention to detail
Fast learner with the ability to think out of the box and provide solutions
Knowledge of Murex, Sabre and Bloomberg preferable
Proficient in Excel (pivots, lookups and basic VBA an advantage)