Housekeeping Attendant
Millennium Hotels
UAE, Abu Dhabi,Abu Dhabi
منذ 6 يوم
source : Drjobs.ae

Job Role : Housekeeping Attendant

Key Job Responsibilities :

  • Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures and replenishes guest supplies
  • Ensures guest services specified by superiors and guests requests are promptly and courteously met
  • Maintains equipment in proper state of cleanliness and repair
  • Maintains a section room report and daily room checklist
  • Meets with superior and takes on daily assigned tasks
  • Reports and submits lost and found articles to superior immediately
  • Report guest complaints to superior immediately
  • Reports unusual behavior / activities on floors to supervisor
  • Records room status in allocated section accurately
  • Carry out valet services when required including delivery of linen or processing laundry orders.
  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers
  • Log security incidents and accidents in accordance with hotel requirements Strive for constant improvement and take responsibility for your own performance
  • Report problems to Management with suggestions for resolution
  • Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge
  • Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs.
  • Create a positive hotel image in every interaction with internal and external customers
  • Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
  • Assist guests and escort them to locations within the hotel at their request
  • Develop / update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements
  • Qualifications :

  • Previous experience not required
  • Minimum Passed High School Certificate
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
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