To wash all the guest, management staff laundry, uniforms,in-house linen and food & beverage linen. Maintain thewashing schedules of guest laundry, uniforms and linen as per theprescribed standard.
Take charge of the washing machines.
Checks and prepare the machine ready foroperation.
Collects and sort the soiled guestitems as per the color and prepares the load for differentformula.
Collects soiled uniforms from theuniform room.
Sorts out the linen and prepareswashing loads for the different types of washingformula.
Operates the washing machine as perthe required wash formula and does the loading, unloading to andfrom the machines.
Sorts out the hand washitems separate and hand washes them accordingly.
Checks, sorts, segregate all items beforewashing.
Performs any other job assigned byLaundry Manager / Management.
Attendsdepartmental communication meeting.
Adhere toEmirates Palace Employee Handbook
Adhere toEmirates Palace & Kempinski Policies &Procedures
Represent the 5 values of KempinskiDNA : Creating Traditions, Entrepreneurial Performance, PeopleOriented, Straight Forwardness and Passion for EuropeanLuxury
Follow Supervisors instructions in linewith job requirements
Adhere to all securityand safety instructions
Inspire guests with anattitude of personal attention to their request
A commitment to a sense of urgency, immediacy and totalresponsiveness
Intuitively anticipate guestsneeds and address them in a refreshingly unique manner
Proactively find opportunities for innovative servicedelivery
Demonstrate commitment touncompromising standards of excellence
Approach each guest in a confident and welcomingmanner
Work as a team with all otherdepartments in their effort to delight the guest
Demonstrate a willingness to " go the extramile" to exceed guests expectations
Show respect for guests security and privacy at alltimes
Take personal responsibility for meetingguests needs
Communicate effectively to ensureservice excellence at all times
Ensurerequests are followed through to the guests satisfaction
Display a sense of determination when solvingproblems
Adapt the role of a"server" in acting on the hotel stage.
Create moments of emotional value for theguest.
Look for creative servicedelivery
Develop yourself throughout yourcareer with Kempinski