Senior Director F&B Development, Openings & Operations MEA&T
Hilton - Dubai Regional Office
Dubai, Dubai, AE
منذ 4 يوم
source : WHATJOBS

About Hilton

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member.

Because it’s with Hilton where we never forget the reason we're here : to delight our guests, Team Members, and owners alike.

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 6,600 properties and over 1 million rooms in 119 countries and territories.

In the 102 years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world.

We have more than 118 million members in our award winning customer loyalty program, Hilton Honors.

Position Statement :

Reporting to the VP F&B Strategy & Development EMEA, the role is responsible for supporting and driving the commercial F&B performance of MEA&T, delivering high quality profitable and innovative food and beverage concepts and solutions for both existing and pipeline managed hotels across all brands.

The candidate will be responsible for leading a regional corporate F&B team, sitting on the MEA&T ExCom representing F&B and delivering the EMEA F&B strategy within region across all brands in conjunction with the VP Food & Beverage Development and Strategy.

The candidate will work with Hilton stakeholders and owner’s representatives on developing and opening hotel F&B within budget, agreed timescales and ensure both new and existing properties deliver against commercial performance, guest satisfaction metrics, brand and legislative targets.

The candidate will need to represent Hilton MEA&T F&B with external stakeholders such as owners, asset managers, contractors and investors.

The candidate will be required to lead on key EMEA projects for example the Signature Restaurants programme.

What will I be doing?

F&B Operations

Support the VP F&B Strategy deliver the EMEA F&B Strategy, annual plan, and key business objectives

Partner with SVP / VP Operations to drive the performance of regional F&B

Lead and direct a team of Regional F&B Directors to support all managed properties deliver agreed budgets, forecasts and commercial KPIs

Builds and develops relationships within the wider industry to engage and support the Hilton F&B strategy and vision

Partner with F&B Senior Commercial Finance Manager to identify trends and opportunities to maximize F&B performance across the region.

Support Hiltons commercial forecasts and annual budget process

Lead and direct a team of Regional F&B Directors to ensure that all properties work within Hilton brand standards, EMEA F&B Strategy, food safety, health & safety, compliance, and local legislative requirements

Lead and support the Regional F&B Directors to ensure that the hotel teams are employing and attracting the highest caliber F&B teams and that development programmes and succession planning is in place.

Ensure that the Regional F&B Directors are involved in the recruitment and promotion of senior F&B personnel within the hotel properties.

Support and foster a culture of performance management to ensure the Regional F&B Directors are working with GMs and hotel property teams to maximize F&B performance through talent attraction and retention.

Support the Regional F&B Directors through coaching, site visits, one to ones and performance management to achieve best in class performance and deliver against agreed budgets, KPIs, objectives and Hilton policies

Support and lead on F&B initiatives such as ESG, new technology innovation, F&B products and implement new Hilton or legislative requirements as they arise

Work with the Senior Culinary Director to ensure that all food brand standards are implemented. F&B Prototypes and concepts are relevant, commercial, innovative, and fit for purpose

Work with Regional Directors and HSM to ensure that all bars are commercial and responding to consumer trends. Bar prototypes are relevant, commercial, and cutting edge

Work with Brand Services & Product Development to ensure that Prototypes and Bespoke concepts are relevant for owners, Hilton brand, commercial and will meet the needs of Hilton guests.

Work with F&B Brand services to implement operational SOPs for prototypes and bespoke concepts

Partner with HSM to ensure that F&B purchasing is driving best in class product, innovation, and commercial opportunities for the hotel F&B operations

Partner with Sales & Commercial to look at Group C&E opportunities within the region

Partner with Innovation team and F&B Brand to understand and analyze F&B trends and ensure that they are incorporated in Hilton F&B concepts where relevant and commercially viable

Work with Senior Marketing Director to ensure that EMEA strategy in terms of destination bars, signature restaurants, pop ups, innovation and digital marketing are all in place

Support and lead F&B teams to deliver Hilton 2030 goals

Support and lead on F&B Competitions, regional team activities such as Flavour & Flair, Roadshows, and conferences

Openings & Development

Own the F&B Development process end to end delivering relevant F&B concepts in line with brand standards and ownership requirements that are commercially viable.

Partner with Feasibility and Development to ensure that F&B input is considered on all potential deals in terms of Commercials, Brands and F&B concepts within the properties

Partner with AD&C and Openings team to deliver all F&B concepts as per the agreed openings & development process

Partner with F&B Brand Services & Product Development to ensure that all F&B programming is as per Hilton brand standards, owner’s requirements, commercially viable and will deliver innovative and compelling F&B propositions.

Partner with F&B Business Development to programme and launch successful third-party concepts

Support Openings & Hotel Property teams launch new F&B concepts

Partner with AD&C, Real estate and hotel property teams and lead on the F&B Masterplans, Capex or PIPs in terms of F&B


A minimum of five years regional F&B experience within the hotel, independent or retail sector

Strong knowledge of F&B concept creation, project management and openings

Good knowledge of both front of house and back of house equipment, layouts, and operating equipment

Strong networker, first-class communicator with excellent relationship building skills

First-class commercial skills. A thorough understanding of F&B profit and loss and driving commercial performance in the sectors of hotel, independent or retail F&B

Strong leadership skills and an absolute passion for food and beverage

A good understanding of F&B trends, marketing, and PR

An understanding of technology within F&B

An appreciation of food and beverage digital media

Up to date on social media trends

Required Qualifications

Minimum Education : Degree or equivalent or clear evidence of having worked their way up in the field of hospitality, F&B or retail.

A mix of corporate and independent F&B experience would be highly desirable

Strong experience in an F&B Regional Director or equivalent company level position is required

Experience of leading teams or projects with a variety of stakeholders at various levels

Strong knowledge and passion for F&B

Good commercial acumen, analytical and P&L proficient

Fluent in English

PC Self Sufficient and good knowledge of MS Office (Word, Excel, Internet, PowerPoint as a minimum)

Experience of social media platforms and application to F&B would be a benefit

Experience of the MEA&T market is essential

Preferred Qualifications

A second language would be desirable

Source : Hospitality Online

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