Project Manager
GWR Consulting
Dubai United Arab Emirates
منذ 5 يوم
source : HireeJobsGulf

With over a decade and a half of regional market experience GWR Consulting provides an unwavering commitment to customer experience management technology datacapture analytics training and consultancy We have offices in UAE Portugal and Egypt and we have active projects across the Middle East and GCC countries including Qatar Kuwait Bahrain Oman KSA etc GWR consulting is currently recruiting a PROJECT MANAGER to our Customer Experience Consultancy Department UAE office Check out our vacancy below Experience At least 3 years experience in customer service project management and or related role Experience handling clientfacing communications Experience working with multicultural environment Skills Characteristics Excellent written and verbal English communication skills Able to work collaboratively and independently Can work efficiently under pressure and produce quality output with tight time constraints Willing to learn new skills Key Functions Manages multiple projects for client maintaining the ability to seamlessly switch from one to the other Takes ownership of client relations with assigned clients and serves as the GWR point of contact with these clients Liaise with clients to develop strategy project plans and clarity project requirements Works with the crossfunctional internal team members to execute the projects seamlessly and in timely manner Coordinates work and closely tracks project deliverables using appropriate tools to ensure quality and compliance with client requirements and GWR standards Conduct client s customer experience journey mapping and report Prepares reports 1 For Internal use outlining project progress issues faces and solutions to these issues 2 For clients which includes data analytics

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