Public Area Team Leader
Dubai Parks and Resorts
منذ 5 يوم
source :

Main duties

  • Responsible for delivering the guest experience by consistentlymeeting the highest standards of cleanliness, efficiency and guestsatisfaction throughout all public areas of the Hotel, indoor andoutdoor.
  • Cross checks all public bathrooms hygienestatus and takes immediate action.
  • To be hands on andsupport the Public Area Cleaners in executing the tasks wheneverneeded.
  • Follow the Deep Cleaning schedule and NightCleaning schedule and ensures it is actions.
  • Keepsthe car park and external facilities in presentable status.
  • Ensure effective departmental and interdepartmentalcommunication throughout the Resort, working with counterparts tostreamline operations and to enhance the guest experience
  • Respond to all guest requests and concerns in a timely andempathetic manner, making decisions relative to appropriatecompensation in lieu of inconvenience.
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