Room Attendant - Ramada Hotel & Suites Sharjah
Wyndham Hotels & Resorts
Sharjah, AE
منذ 3 يوم

Wyndham Hotels & Resorts is nowseeking a Room Attendant to join our team at Ramada Hotel & Suites Sharjah in Shrajah, UAE.

Our Brand

Ramada Hotel & Suites Sharjah, United Arab Emirates

Ramada Hotel & Suites Sharjah, The hotel sets a new level of contemporary luxury, style, design, and cuisine for business & leisure travellers, situated amid Sharjah's exclusive areas & rich cultural attractions.

It provides an ideal accommodation solution for long-term business travellers & families with its state-of-the-art technology & facilities.

The hotel is ideally located in Sharjah opposite the large Sahara shopping centre. Its location offers easy access to Dubai, Sharjah City Center, public beach, Sharjah Lagoon & Corniche.

Proximity to Sharjah Expo Center makes the hotel ideal for business travellers. Sharjah Airport is 15 km away, while Dubai Airport is 17 km away from the hotel.

Function

The Room Attendant is responsible to Maintain Work Environment as follows :

A safe and secure environment for customers, staff and visitors is maintained

In the event of a fire alarm activation, the statutory procedures are adhered to

The highest standards of personal health and hygiene are maintained at all times

All equipment is operated in line with trained instructions

Equipment is maintained in a clean working condition

Chemicals are handled and stored in line with company Regulations

Personal organization and that of the work area is maintained to assist work flow

To report to work prior to the commencement time, well-groomed and dressed as per the hotel’s grooming standards.

To ensure standards are maintained with regards to room areas are maintained to the pre-set standards of the department delivered on time exceeding guests’ expectations where possible cleanliness and room set up.

To clean guestrooms and ensure guest corridors and lift landline.

Job Summary

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Education & Experience

  • High School diploma or equivalent and / or experience in a hotel or a related field preferred.
  • Physical Requirements

  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and / or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • General Requirements

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.
  • Fundamental Requirements

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
  • Report all missing items from room (i.e., irons / boards, hair dryers, etc.) to Housekeeping Supervisor / Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor / Manager.
  • Handle items for Lost and Found according to the standards.
  • Ensure overall guest satisfaction.
  • COMPANY OVERVIEW :

    Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.

    Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

    Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio distinguished by our leading economy and midscale brands delivers just that.

    We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

    Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

    Job Location : Ramada Hotel & Suites Sharjah, Bahar 7, Gate No 4, JBR, Sharjah, Sharjah NA

    Employment Status : Full-time

    Employment Disclaimer

    In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner.

    I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

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