To manage the credit Unit and make decisions concerning credit limits, acceptable levels of risk and terms of payment to the customers for services provided by the hotel.Operational
To provide a courteous, professional, efficient and flexible service at all times, following Paramount Hotels and Resorts Guidelines.
To perform all duties and tasks in the assigned Place of Work according to the Units SPPs. Please note that SPPs are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
To be fully conversant with all services and facilities offered by the hotel.
Controlling bad debt exposure and expenses, through the direct management of credit terms on the company's ledgers.
To monitor the preparation and processing of invoices for collection.
To handle the credit invoices and maintain the collection procedure.
Maintaining strong cash flows through efficient collections.
To achieve an efficiency of cash flow with the maximum Days outstanding of XXXX (DOS)
To ensure an adequate Allowance for Doubtful Accounts is kept by the company.
Monitoring the Accounts Receivable portfolio for trends and warning signs.
Enforcing the "stop list" of supply of goods and services to customers.
Determine credit ceilings.
Setting credit-rating criteria.
Setting and ensuring compliance with a corporate credit policy.
Initiating legal or other recovery actions against customers who are delinquent.
To check and correct all sales ledger invoices from the previous day, post them and prepare them with backup for forwarding to clients / guests.
To chase the payments of sales ledger invoices and ensure the sales ledger balance is kept in line with company policies.
To monitor the commissions payment to Travel Agents.
To ensure at all time that the Accounting system reflects the revenue and statistical figures of the Property Management System.
To check the bookings of the bank statements on a daily basis.
To reconcile all bank accounts each month against bank statement and internal credit card control accounts.
To prepare, execute and follow-up a weekly credit meeting.
To ensure transfers from guest ledger to city ledger are accurate and done in a timely fashion.
To perform timely mailing of statements to guests with recent activity in the hotel attaching pertinent backup.
To check the necessary back up e.g. copies of folios.
To post payments received to aging and reconciles these payments to open invoices.
To balance accounts receivable system to the general ledger on a routine basis.
To research declined bankcards and other credit card charge backs for justification and validity.
To make all necessary adjustments or credits.
To prepare the month end reconciliation and in the final monthly closing of the accounts receivable system.
To prepare reports as requested to develop a more informative database for improved management decision-making and critical evaluation of work activities.
To prepare all appropriate period closing reports and entries on deadlines given by the Producer Finance.
To ensure all banked cheques have cleared and action any that are returned as bounced
To ensure all correspondence, paperwork and other documents are appropriately filed on a regular basis.
To leave, after each telephone call, a trace on the system.
To issue correct invoices that is checked against client contracts and makes necessary adjustments and / or credits.
To check and allocate local commission claims in Opera / the system, print relevant commission reports and forward to Producer Finance for approval on a daily basis.
To check and allocate Pegasus commission claims in Opera, print and upload relevant reports and forward to Producer Finance / Credit Manager for approval on a weekly basis.
To maintain filing of Pegasus batches and matching with their invoice for approval.
To follow up and resolve any unpaid commission queries with the assistance of the accounts manager immediately.
To prepare analysis as requested from Opera / Fidelio and Accounting software.
To ensure accurate and timely delivery of month end accounting procedure in your area of responsibility.
To ensure that all accounting entries are made according to the Uniform System of Account and or to the guidelines provided by Head Office or the Producer Finance.
To maintain a proper filing system and record upkeep for auditing purpose.
To handle guest and Cast enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
2 to 3 years in a similar position* Hotel experience required* Strong negotiation & organizational skills
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