At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East.
Madinat Jumeirah The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage with two grand boutique hotels, Arabian summer houses, the exclusive Malakiya Villas, over 40 world-
class restaurants and bars, a traditional souk, 3km of waterways with abras, the region's leading conference and banqueting centre, 2km of private beach, the award-
winning Talise Spa, and the superlative Talise Fitness health club. About the Role :
An exciting opportunity has arisen for a Rooms Division Coordinator to join our team. Responsible to coordinate all Rooms related matters & communication within the team and other departments.
Supporting the Rooms Division team with all administration and other tasks as required.
Your main duties include :
To Maintain & co-ordinate the appointment schedule of the Director of Rooms as necessary
Sort and distribute incoming faxes, letters, emails received for Front Office Departments
Attending Telephone calls and organize front office filing
To carry out duties requested by Director of Rooms in his / her absence
Acts as an intermediary between the Front Office staff and the Director of Rooms / Front Office Manager
Update schedules for operational meetings; reconfirm a venue and send meeting requests as directed by Director of Rooms
Centre point of all Coordination with regards to Quality / Training / Stores / Purchase / Human Resource matters relating to all sections of Front Office
Assist the Director of Rooms in day-to-day operational matters.
Liaise with all Section Heads with regards to Public holidays / Lieu Days / Vacation & Monthly Index and ensure correctly updated
To report any maintenance defects in Front of House area to Engineering Department & follow up
Liaise, source quotes and raise requests as needed for CAPEX, internal requisitions, purchase requests (Adaco), maintain the files and follow up on pending requests and coordinate with Stores sections with regards to weekly Stores requisitions
Ensure that attendance sheets for all front office section is properly posted
To co-ordinate with all the relevant departments and organize uniforms, name badges, computer ID, passwords for new starters, management trainees & ensure that Training Officer schedules their departmental induction plan in a timely manner
To schedule interviews, assessment centres, manage the on-boarding of new colleagues and due follow up with HR
To help in re-arranging the back office with the help of reception, shift leaders or Duty Managers
To ensure a clean, healthy and safe working atmosphere at all the time in the back office
Solely responsible for all SOP / SBS changes / updates for all Front office sections and correct uploading in our internal site
Prepare the complete details of all Front Office colleagues for appraisal yearly and bi-yearly as requested by Management
Support the communication of Goals, Key Performance Indicators and new Company and Social Initiatives to the teams
Conduct any other related duty & task requested by Management
About You : In order to be considered for this role, you will have an internationally recognized diploma or degree in Hotel / Hospitality Management and with a minimum of two years experience working in a five star hotel.
You will have good administration, communication, time management and organizational skills, as well as the capability to multitask and strong attention to detail.
You will also be a team player with effective analytical skills. Your interpersonal and customer service ability will be excellent.
You should have good command of the English language, both spoken and written. It is essential that you are computer literate with working knowledge of Microsoft Office applications (Excel, Word, PowerPoint and Outlook).
About the Benefits :
This position offers a highly competitive salary and package which include : company accomodation, annual flight allowance, medical and dental coverage, pension, life and accident insurance, retail and leisure discounts, discounted rates for use of Jumeirah F&B Outlets and reduced hotel rates.