Commercial Processes and Projects Manager
Destinations of the World
Dubai, United Arab Emirates
منذ 9 ساعات

General Scope : The Business Processes and Projects Manager is responsible for the definition and improvement of the procedures, technologies and applications that improve the efficiency of current DOTW platform and day to day Operations /

This position will be responsible to define and document the business requirements of new projects and improvements and support business units to successfully roll out ongoing projects after development /

In coordination with multiple DOTW Stakeholders, the Business Processes and Projects Manager has the responsibility to define and implement the above, ensuring the standardising of the procedures of the teams globally /

Key Responsibilities : Business Processes and Projects Analyze current business processes and applications and evaluate if they are in line with Business goals /

Make sure Business Processes are documented and readily available for business users /

Gather Business requirements for future projects and liaise with Stakeholders globally to ensure coverage of all the business requirements /

Implement new Business processes and prepare roll-out plans for ongoing Projects /

Manage the relationship with external providers and outsourcers relations Develop relationships with internal customers and other stakeholders of the project /

Identify resources needed and assigns individual responsibilities /

Accountable for reporting and communication to business users and Internal Stakeholders /

Key Skills : Strong analytical and planning skills, with a hands-on mindset Excellent Organization skills and Time Management Excellent Communication and Interpersonal skills Knowledge of Process Analysis and improvement techniques and tools Communication strong written and oral communicator in English Result and Customer Oriented Time Management Skills Experience : Experience in B2B Travel Industry Advanced technical knowledge of various software tools /

Project Management Resource management Solid experience in Change Management Supporting IT business processes

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