Executive Housekeeper
Al Majaz Hotel Sharjah by AccorHotels
Sharjah, Northern UAE, United Arab Emirates
منذ 8 يوم

English

Essential and optional requirements

General Missions

  • Guarantees the quality and hygiene of the floor service offered to the client
  • Is in charge of the management of the floor staff.
  • She is the "hostess" and ensures the comfort of her guests.
  • Adopts the right behaviors and attitudes in the spirit of Service ibis Styles and around its values : Modernity, Simplicity, Well-being "
  • Customer relationship

  • Respects the privacy of the client when carrying out his work
  • Take into account the habits of regular and / or long-stay clients
  • Manages customer complaints when they have not been taken care of by his employees
  • Business technique / production

  • Guarantees, at all times, the hygiene, the quality of the cleaning, the respect of the service delivery (welcome products .
  • and the safety of the premises
  • Ensures that rooms and common areas are constantly clean and pleasant
  • Supervises room maintenance with technical management
  • Ensures the quality of service of external service providers (linen rental, cleaning ...)
  • Coordinate the allocation of rooms with the reception team "
  • Team management / transversal involvement

  • Develops its employees by bringing them to their best level of skills and accompanying them in their professional development.
  • Ensures the involvement and motivation of his team, taking into account everyone's expectations
  • Manages the work schedule of his team in compliance with social legislation
  • Ensures the good behavior and irreproachable behavior of the staff under his / her responsibility
  • Listens, Informs, consults, implicates and empowers his team on the life of his establishment and the network.
  • Commercial / Sales

  • Guarantees the quality of the services offered (hospitality products, etc.)
  • Ensures the client's information on the services offered in the establishment, when requested by the institution
  • Is the guarantor of the quality of service, respect in every respect the quality promise of the brand "
  • Management

  • Manages all expenses related to cleaning and hospitality products
  • Contributes to the optimization of energy costs
  • Optimizes the organization of its service by ensuring the adequacy between the workforce and the workload
  • Ensures the updating of the dashboards (state of the rooms, linen inventory, welcome products ...), analyzes them and sets up action plans "
  • Hygiene / Safety of persons / Environment

  • Ensures the respect of the rules of hygiene, cleanliness and security of the goods of the customers
  • Applies and enforces hotel security rules
  • Ensures respect for the commitments of the sustainable development policy taken on the establishment (energy saving, recycling, waste sorting ...) "
  • ibis Styles and its people

    Simplicity

    Working procedures are simple and thorough.

    The uniform is relaxed and comfortable.

    Quality

    Extended multi-skill training designed to create all-round.

    Sociability and accessibility

    Hotels on the human scale : every manager is accessible to staff and leads his or her team as a family.

    The customers are accessible, the contacts are numerous and pleasant.

    قدِّم طلب ترشيحك
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    واصل
    استمارة الطلب