Senior HSBCnet Manager
HSBC Group
Dubai, Dubai, United Arab Emirates, Middle East
منذ 13 يوم

Description

Senior HSBCnet Manager About HSBC HSBC is one of the world’s leading banks, with a network covering 67 countries and territories.

Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits.

We have roles in retail, commercial, investment and private banking and a range of operational and functional teams. Role Overview :

  • Manage the strategic direction and stakeholders of Global Liquidity and Cash Management portfolio of electronic banking channels
  • Define and deliver E-Commerce products, propositions and functionalities which are sufficiently flexible, scalable, simple and consistent enough to meet the needs of our global and local businesses
  • Position HSBCnet competitively as a leading provider of digital services
  • Communicate a clear vision for the Global Liquidity and Cash Management business that is aligned to the overall bank’s vision, Values and goals, and inspires and engage people to create an inclusive, high performing, customer centred culture
  • Lead, develop and motivate the leadership team to attract, retain and develop the capacity, capability and talent to provide for succession and ensure delivery of business objectives
  • Set expectations, share best practice and manage, monitor, coach and develop team leaders and others to ensure that they maximise their performance, meet the required standards, and continuously develop their capabilities and experience
  • Lead and encourage constructive cross country and cross business teamwork by demonstrating collaboration and matrix management in action and challenging actions and behaviours that are not consistent with the bank’s diversity policy and / or the best interests of the business and its customers
  • Drive digital to replace paper or telephone, e penetration targets and controlling costs
  • Duties & Responsibilities : Impact on the Business / Function

  • Define and deliver e-commerce products, propositions and functionalities which are sufficiently flexible, scalable, simple and consistent enough to meet the needs of our global and local businesses
  • Position HSBCnet competitively as a leading provider of digital services
  • Cost reduction and Streamlining
  • Driving digital to replace paper or telephone; e-penetration targets; controlling Run The Bank (RTB) and Change The Bank (CTB) costs
  • Service level and reliability
  • Risk Management / Regulatory compliance
  • Customers / Stakeholders

  • Global Business Channel distribution strategy teams
  • Executive stakeholders across the Business lines / product groups
  • Global Product areas across GLCM, GTRF, Global Markets, Global Asset Management, Prime services, HSBC Securities Services (HSS) etc
  • Operations, Client Management, Global Service Centre (GSC)
  • Close working relationship with Information Technology (IT) requires a good knowledge and understanding of technology
  • Leadership & Teamwork

  • Communicate a clear vision for the GLCM business that is aligned to the overall HSBC vision, Values and goals, and inspires and engages people to create an inclusive, high performing, customer-centred culture
  • Lead, develop and motivate the leadership team to attract, retain and develop the capacity, capability and talent to provide for succession and ensure delivery of business objectives
  • Set expectations, share best practice and manage, monitor, coach and develop team leaders and others to ensure that they maximise their performance, meet the required standards, and continuously develop their capabilities and experience
  • Lead and encourage constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action and challenging actions and behaviours that are not consistent with HSBC's diversity policy and / or the best interests of the business and its customers.
  • Operational Effectiveness & Control

  • Manage the processes, infrastructure and resources needed to deliver agreed team plans and targets, identifying and implementing improvements and collaborating with colleagues to maximise end to end integration, effectiveness and efficiency
  • Maintain a robust and efficient control environment across GLCM to ensure good operational, financial and project management and compliance with HSBC policy and procedures, together with early identification and effective resolution or escalation of issues that arise
  • Lead the development, implementation and maintenance of GLCM management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels
  • Lead the implementation and oversight of GLCM policy and governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
  • Qualifications

    Experience & Qualifications : GLCM / Transaction Banking Product ManagementPeople / Team Management, Cross border (remote) management will be an advantageExperience in dealing with technology platformsProgramme Delivery / Process improvementExperience in managing e-

    commerce / digital platformsExposure to dealing with Commercial Banking customersExperienced project / programme manager with relationship management skills and / or industry product specialistHigh level of business acumen and commercial awareness, together with a sound knowledge of the full range of transaction banking products commerce and / or ecommerceHigh level oral and written communication skills and presentation skills including public speakingComplex and analytical reasoningTechnical and Computer skills Business Area Commercial Banking (CMB) serves millions of businesses, from small enterprises and mid-

    market companies to large multinationals, in developed and faster-growing markets around the world. We provide the services and expertise that businesses need to thrive.

    Commercial Banking has a network that covers three-quarters of global trade flows. We provide businesses with banking services in their home markets and overseas.

    These include trade and receivables finance, payments and cash management, multi-currency accounts, commercial cards, overdrafts, working capital finance, insurance, term loans and syndicated, leveraged, acquisition and project finance.

    Why HSBC? We put diversity at the heart of our business and we take our responsibility to develop our talent seriously. Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit.

    We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-

    competitive benefits. What to expect at HSBC

  • The chance to realise your ambitions
  • Globally connected careers
  • A strong emphasis on values
  • Learning and development opportunities
  • An inclusive, meritocratic culture
  • Market-competitive benefits Global Careers Opportunities Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips .
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets"

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