Reservations Agent for the Waldorf Astoria Dubai International Financial Centre
Hilton
Dubai, Dubai
منذ 9 يوم

Job Summary

  • A Reservations Agent for the Waldorf Astoria Dubai International Financial Centre will serve as the main contact for room reservations at the hotel;
  • and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

    What will I be doing?

    As a Reservation Agent for the Waldorf Astoria Dubai International Financial Centre, you will serve as the first line of inquiry for room reservations within the hotel.

    A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs.

    Specifically, a Reservations Agent will perform the following tasks to the highest standards :

  • Convert, quickly, inquiries into contracted business
  • Respond, positively, to sales inquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
  • Provide prompt and efficient service while maintaining the hotels brand standards
  • What are we looking for?

    A Reservations Agent serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members.

    To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

  • A passion for delivering great customer service
  • A highly professional telephone manner and excellent communication skills
  • Outstanding administration and organizational skills
  • Intermediate computer proficiency
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

  • Previous experience in a Reservations environment
  • Tertiary qualifications, or other collegiate-level degree
  • Luxury hospitality experience in a similar role
  • What will it be like to work for Waldorf Astoria Hotels & Resorts?

    Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience.

    If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

    قَدِّم طلبك ترشيحك
    قَدِّم طلبك ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    واصل
    استمارة الطلب