Collector - Retail Collections
Sharjah Islamic Bank
Al Khan, Sharjah , United Arab Emirates
منذ 11 يوم

Experience

Minimum of 2 years’ experience in Banking sector.

Qualification Desired

Degree in Business Studies, Finance, Mathematics, Accounting.

Languages Known

Written and spoken English and Arabic.

Technical / Business Skills

Excellent interpersonal, communication and problem-solving skills are essential.

Special Aptitudes(Language, Computer etc.)

Excellent writing and communication skills.

Good knowledge of Excel and Word.

Excellent negotiation skills.

Good Human relations skills.

Job purpose :

To be accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of customer locations, techniques, collection methods, legal claims, and the selective use of outside collection services.

Key Accountabilities :

The duties of a Collections Specialist include collection calls and / or correspondence in a fast paced, goal oriented collections department

Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments

Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos

Accountable for reducing delinquency for assigned accounts

Perform other assigned tasks and duties necessary to support team

Enlist the assistance of of sales and senior management when necessary to accelerate the collection process

Must communicate & follow up effectively with the sales team regarding customer accounts on a timely basis

Processing monthly credit memos and the appropriate reporting

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إزالة من الإشارات المرجعية
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بريدي الالكتروني
بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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