Tours Consultant
The Emirates Group
United Arab Emirates
منذ 4 يوم

Job Outline : - To arrange for visas and other ground services requested by the Tour Operators and EK Network / passengers.

  • To liaise with the Airport / Hotel Representatives and assist passengers / in-resort clients to the best of their ability and hence ensure that they have a satisfactory experience, including at the airport and with the hotel / Arabian Adventures services.
  • To attend telephone inquiries and provide assistance and information to Tour Operators and EK Outstations as well as passengers and in-
  • resort clients in a courteous and professional manner such that it creates a positive impact for EK, Arabian Adventures and the destination.

  • To offer alternatives when requested services cannot be confirmed and hence ensure materialization of each and every request.
  • To ensure that liability for services provided by contracted suppliers exists to enable their invoices to be processed accurately for payment.
  • To provide market and competitor information as well as client / passenger feedback on products / services to the Tours Officer along with suggestions for improving the same.
  • Accurately process all requests received from Tour Operators and EK Network for the destination through the Computerized Reservation System for final service delivery by the Operations Department.
  • To ensure all services booked by Tour Operators and EK Network are charged for as per the negotiated contracts / tariffs and invoiced / payment marked accurately.
  • Commercial / Sales.Tours (Inbound) : 3+ years Vocational or Diploma (12+2 or equivalent) A diploma in Tourism Management would be an added advantage Knowledge / skills : -

    Basic knowledge of Tour Operators and airline products and their requirements - Proficient in MS Office packages and computerized reservations Systems -

    Excellent communication skills in English, both written and verbal. Any other foreign language would be an added advantage -

    Ability to work independently without supervision We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE.

    The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-

    rate of approximately US$1 Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site.

    By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in.

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