Sales Manager - Dubai Stop Over
The Emirates Group
United Arab Emirates
منذ 7 يوم

The jobholder will be required to manage the sales function within Commercial Products Dubai Dubai Stop Over division (DSO).

The focus of the role will be to create new and nurture existing business opportunities by dealing with global partners (DMC’s, travel agents, tour operators, etc.

and Emirates direct channels (call centre, town offices, airport operations, Skywards, etc. ). The Dubai Stop over program, which is an integral part of the Airline offering to its passengers and key to the expected growth of Dubai’s tourism.

The product sets EK apart from its competitors and highlights Dubai as the ultimate stopover destination by offering exclusive products and experiences.

  • Lead, plan and manage the activities of the DSO sales & operations, appraise and assess performance of partners and emirates direct channels in order to maintain a smooth day to day operation, whilst ensuring that customers are properly serviced and the department’s service levels are met.
  • Achieve annual sales targets, ensuring alignment with the company's objectives and responsible for planning & executing promotional activities to enhance business through all sales channels.
  • Continually review the internal systems & trade / commercial developments of the travel shops, trade agents & contact centre and suggest appropriate modifications can be made to the sales & operations policy in order to improve efficiency.
  • Plan, train, motivate and develop the sales team of the travel shops, outstations, contact centre and trade agents to ensure high productivity of the staff.
  • Benchmark retail offices against other similar business activities and make recommendation for enhancing and growing the DSO business.

  • Liaise with country management, Emirates HQ departments and Emirates contact centres offices to continually review and challenge processes, share knowledge, best ideas and practices in order to continually enhance the department’s process to maintain high efficiency and profitability.
  • Qualifications : Degree or Honours (12+3 or equivalent) Experience : 8+ years experience of selling within the travel industry with experience of working in a team leader / management role Knowledge / skills : Proven and consistent track record of excellent sales and customer service Ability to inspire, motivate, engage and develop a team Passionate about the region they are working within along with a strong appreciation of the culture Experience in travel, hospitality and leisure industries.

    We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund and it has been held constant against the US dollar since the end of 1980 at a mid-

    rate of approximately US$1 Dh3.66. Besides generous travel benefits normally associated with an airline, this managerial role also has excellent leave and health care packages, accommodation, power and water paid for, along with transport benefits, life insurance and other employee benefits making the role attractive to high performers.

    By viewing the 'Dubai Lifestyle' section in the careers website you can also consider the many benefits of Dubai as a location to live and work in.

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