Concierge Manager
DUBAI HOLDING
United Arab Emirates (AE), Abu Dhabi
منذ 2 يوم

Description

About Jumeirah and Jumeirah at Saadiyat Island :

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one.

You can rely on us to support you as you settle into your journey with us and make Jumeirah Your Place to Shine’. A landmark property for the Emirate scheduled to open Q3 of 2018, Jumeirah at Saadiyat Island offers 293 rooms and suites facing the sea, showcasing views from either a private balcony or garden access room, with an extended patio and outdoor space.

This luxury beach front hotel embodies the beauty of the ocean - the stylish contemporary architecture is decorated with marine themed touches that bring the outside world to life.

Home to eight restaurants and bars, Jumeirah at Saadiyat Island has plenty of dining options including an all-day dining venue, two signature restaurants, a lobby lounge and bar, a pool and beach bar and a sports lounge.

Guests can also explore the 400 metre public beach and three swimming pools. Jumeirah at Saadiyat Island was developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al Nahyan’s Projects Department.

About the Role : An opportunity has arisen for a Manager to join our Concierge department in Jumeirah at Saadiyat Island.

The main duties and responsibilities of this role are :

  • To have a good knowledge of all activities within the hotel, food and beverage functions, restaurants and meeting rooms.
  • To ensure that all information on restaurants, hotel facilities, emergency telephone numbers and other miscellaneous numbers are kept up to date at all times.
  • To ensure that all guest requests, requirements and complaints are attended to promptly and handled in the correct manner.
  • To ensure that all employees report for duty punctually and wearing the correct uniform and nametag at all times.
  • To ensure that all employees provide a courteous and professional service at all times.
  • To ensure that all guests’ messages mail, faxes and parcels are handled and distributed properly and on time.
  • To ensure, in coordination with the housekeeping and engineering departments, that the hotel's public areas are clean and tidy at all times, and everything is in working order.
  • To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual.
  • To ensure that all employees have a complete understanding of and to adhere to the hotel's policy relating to fire, hygiene, health and safety.
  • About you :

    The ideal candidate for this position will have the following experience and qualifications :

  • Degree qualification from a recognized hotel or business school
  • At least 2 years experience in a Assistant Manager role.
  • Working with a culturally diverse workforce
  • Proficiency in spoken and written business English.
  • Competent in Microsoft Office applications
  • Able to effectively Communicate with all levels of colleagues and Management
  • About the benefits :

    his position offers a highly competitive salary and package which includes; your own single room accommodation, free transport to and from your place of work if company provided accommodation, uniform, laundry services, meals during working hours, annual flight ticket, medical and dental coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates

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