A Personal Concierge with Waldorf Astoria Hotels and Resorts directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP / long-
stay Guest needs in order to ensure an exceptional Guest experience.
What will it be like to work for Waldorf Astoria Brand?
In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy.
Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.
If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.
Because it’s with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.
What will I be doing?
As a Personal Concierge, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience.
A Personal Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards :
selling and promoting when appropriate
What are we looking for?
A Personal Conciergefor the Waldorf Astoria Hotels & Resorts is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow :
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Waldorf Astoria provides guests theexceptional environment and the personalised attention of True Waldorf Servicethat creates a singular experience.
If you understand the value of personalisedattention and know how to treat even the most extraordinarily differentexperiences with the same rich level of customer service, you may just be theperson we are looking for!
EOE / AA / Disabled / Veterans