Your main responsibilities for this role will include :
Perform service tasks like Installation & commissioning, trouble shooting Analytical, Flow & FID products. Perform routine maintenance independently, identify technical problems and make analysis through remote or on-
site activities for ABB measurement and analytical product portfolio. Provide calibration, validation services for Online analyzers, GC, liquid analyzers, Flow & FID products at site.
Contribute to customer satisfaction by executing service work according to customer order and expectation. Maintain a good relationship with customers.
Identify new sales opportunity and contribute internally. Submit site visit report for invoice generation immediately after visit.
Visit customer sites to generate business like AMC for Analyzers, GC, liquid analyzers, Flow & FID products services and spares.
Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for service activities.
Prepare all documents and reports to be signed by the customer representative. Report work done in a timely manner and follow up when needed.
Provide recommendations to management to improve operations and customer service.
Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.
Ideally you should have a bachelor's Degree in Electrical / Electronic Engineering with a minimum 2 - 5 years of experience in Service / Process Industries.
Fluent in both English and Arabic language (reading, writing and speaking).Good technical knowledge of Business Automation and Process Industries will be an advantage.